Fields Lexus Glenview

We had a great experience this past weekend purchasing a car from Fields. Nate Boma took good care of us throughout the sales process and was very knowledgeable and helpful. Then Howard Meron spent a lot of time with us making sure we knew how to operate all of the great features of the car. His knowledge of the car is amazing and we appreciate all of the time he spent with us.

We were represented by David Quan and Howard Meron. David Quan is not listed below and he was our sales person. My husband and I cannot say enough good things about him as well as the dealership in general. David's youth had no bearing on his professionalism, his knowledge and ability to impart information as well as his overall demeaner, and execution to deliver outstanding. Howard was terrific and his tech support was generous. He spent quite a bit of time answering all of our questions and setting up the details.

Malinda Montanez, This service consultant has very bad attitude, no professionalism at all. She acts like she owns the dealership, big chip on her shoulder. Avoid dealing with her at any cost I had to ask for service manger to address issue with my Lexus.

I purchased a car from Fields Lexus in Glenview on 10/29/2020. The three representatives helping me, Bildsten (sales), Meron (tech support) and Kennedy (finance) were all very professional, extremely knowledgeable and very friendly. It was an efficient, quick and pleasant experience. I highly recommend this dealership to anyone interested in a quality car.

I generally do not post reviews online or say other things online, but for 25 years I have had excellent service from this dealership and its recent ownership change has been no problem. Jeff Kaddatz (Service advisor, now supervisor) and Tony Quinones (Service Technician) have always been honest and attentive. The most important thing for me has always been honesty; I have friends who did business with other dealerships were burned. Also, I have purchased five cars in the past 25 years with Wayne Phillips of this dealership as my salesperson. Fortunately, he is still there and I just this week bought another car there. Tom S. (Former Glenview resident who has, for the past 10 years, driven an hour rount-trip to this dealership for all service and sales - despite living Less than a mile from others.)

I worked with Keith Tennyson purchasing my 2020 Lexus RX 350 from out of state. He made sure my purchase was smooth, sales pressure free, and was a pleasure doing business with. He has excellent customers service skills before and after the sale. I also wanted to thank Arlind Peci for all of his help through my purchase. Working with professionals like this will ensure I come back for repeat business in the future.

Purchased my vehicle through Bredeman Lexus back in 2018, shortly before Fields purchased the dealership. Even though I'm still due 2 courtesy maintenance AND Fields keeps sending me "complimentary" service reminders, when I call to make an appointment, they state that I'm no longer eligible for the complimentary service. I even escalated to their service manager Anthony who stated: a. I am not eligible for complimentary service any longer (even though they keep sending me emails that I am), b. he stressed that since the last time I brought in the car, they are no longer Bredemen (and not responsible for any promises made when they were), and c. why don't I bring in my car anyway (and pay full price) so they "can introduce me to their reworked team." Huh? No Thanks. Their service has always been pretty good but waaay overpriced. I'll take my car elsewhere and will purchase my next vehicle from either Arlington or Highland Park Lexus - you blew it Anthony.

Purchased my vehicle through Bredeman Lexus back in 2018, shortly before Fields purchased the dealership. Even though I'm still due 2 courtesy maintenance AND Fields keeps sending me "complimentary" service reminders, when I call to make an appointment, they state that I'm no longer eligible for the complimentary service. I even escalated to their service manager Anthony who stated: a. I am not eligible for complimentary service any longer (even though they keep sending me emails that I am), b. he stressed that since the last time I brought in the car, they are no longer Bredemen (and not responsible for any promises made when they were), and c. why don't I bring in my car anyway (and pay full price) so they "can introduce me to their reworked team." Huh? No Thanks. Their service has always been pretty good but waaay overpriced. I'll take my car elsewhere and will purchase my next vehicle from either Arlington or Highland Park Lexus - you blew it Anthony.

Where to begin. I spoke with Jim Dyra over the phone about a Lexus RC350 that they had for sale. I live 8.5 hours away from this dealership and all I can see is wow. Very professional and easy to work with dealer, and when they say something they mean it. Jim locked the vehicle in for me before I drove 8.5 hours there. (Which is wonderful considering I’ve read reviews of other people driving far and then showing up and their car was sold). I got there, loved the car, Jim even came in on his day off to help me. He wasn’t pushy at all (really nobody was super aggressive) and let me take my time. There was issues with the tires and he had all 4 replaced for free. I then forgot some stuff in my car and he even sent me pictures of it. Very great guy, very great dealership, everyone I talked to (6-8 people) was super friendly. Highly recommend!

My wife and I recently bought a Lexus NX 300 from Field's Lexus Glenview and we couldn't be happier. While the facility looks a little dated as they continue to transition from the recent sale from Bredemann Lexus, the experience we had was top notch - mostly due to our awesome salesman Nate Boma. Just basing my expectations purely on my one other car buying experience, I was prepared for a long 6-8 hour battle of back and forth haggling, but I was pleasantly surprised how quick and efficient this car purchase was. Every phase of the process went smoothly, from the showroom browsing to the test drive, and then the pricing, financing, and final walk-through. My dad and I did our homework and came in prepared, but surprisingly we didn't need to fight to arrive to our price point - we agreed to a fair price very quickly. Nate was very transparent and didn't try to play any games with us. My dad can be a bit demanding and I can be a little too inquisitive, but Nate had supreme patience and was professional throughout. It was actually quite impressive. Even though we were taking up a lot of his time on a busy Saturday, we never felt rushed or like he was trying to squeeze in another sale after us. Even after we locked up the sale and we transitioned to financing, Nate could've shifted his attention to other potential buyers, but he continued to check up on us and make sure the process was continuing without issue. The finance guy Michael was also great. He went above and beyond to get us the best interest rate, and they were even able to beat the pre-approved rate from our bank that we walked in with. Overall, the service at Fields Lexus was great. Nate Boma earned our trust and went above and beyond to make sure all our questions were answered and we were comfortable and confident in our purchase. Even the sales manager Steve Waldrop didn't hesitate to jump in and answer a few of our questions himself. While we don't buy cars often ourselves, I'd recommend Field's Lexus to anyone in the market for a luxury car. Ask for Nate!