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Fields Lexus Glenview

(2,920 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Trusting advisors

Pat and Marvin has been my service advisors thru 2 Vehicles. They have always been up front and honest with any repairs that I might need. There have been issues that I felt might need addressing and they would let me know if it was necessary or not. Now that is Trusting Service Advisors!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Only dealership we'd go to

Best customer service anywhere. Pat and Marvin really know their stuff. That's why we went to Bredemann Lexus and no other dealership. Best running car we have ever driven. The only car we want to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to know you have had many enjoyable visits to our dealership!

One of a kind

Marvin did a fabulous job. He took care of all my needed service plus!!! On top of that he is a pleasant person to work with. In the past year I called him several times for help and in every event he was able to clear up my problem over the phone. He has been with me since I purchased the car and I cannot be more pleased by him. Keep him happy. I believe that he is one of a kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so lucky to have Marvin as a part of the Bredemann service team! We are so thankful for your business and wonderful review. Thank you!

Lexus

I have always jad the pleasure of seeing Christine And Malinda when i being my car to the dealer. They both recognized me And remembered Things that were important to me! I feel They care about ME And my car! ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Mrs. Cohen! We look forward to seeing you around the dealership!

Customer oriented

Great customer service from start to finish. Marvin and Pat customer oriented and dedicated to providing the best service possible. Great dealership and I have been serviced very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Ollie!

Problem will be taken care of

I would like to thank all of the service personnel at Lexus and especially Marvin and Pat for all the special attention to detail and making sure that everything is handled to everyone's satisfaction. They make it very easy to work with the dealership and having service done to my vehicle, which is always a stressful event, but it is made very easy and I know everything will be done to the best of everyone's ability, nothing else is acceptable, that is what makes it a comfort to bring in my problem and know it will be taken care of. Thank you again Marvin and Pat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Angela! We appreciate you taking the time our of your day to share your experience with us online and post this wonderful review!

Lexus RX

I have always jad the pleasure of seeing Christine And Malinda when i being my car to the dealer. They both recognized me And remembered Things that were important to me! I feel They care about ME And my car! 😘

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Mrs. Cohen. We look forward to assisting you with all of your future vehicle needs!

No hidden costs

Pat and Marvin are great. They tell you facts and dont pressure you to do extra work on your car. Love the dealership for their being polite and respectful. They have put customer service as part of their standards. My car was serviced in a timely manner with no hidden costs. Love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We wish you many miles of happy driving!

They Always keep me informed

I am a delighted customer with Pat and Marvin's professional service and care!!! Keep up the excellent service! They always keep me informed on the process of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Katie! We look forward to seeing you around the dealership!

Honest

Marvin and Pat has been very curtious, knowledgeable and trustworthy. They always have been very helpful the last few years I dealt with them. Biggest compliment about them is honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jona!