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Fields Lexus Glenview

(2,920 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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My car

Service today was great, I waited in the lounge and went over some work. Malinda and (Marvin) made sure I was attended to and out any reasonable amount of time. I was able to make my voice lesson early and still have time to kill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Service superstars

I have an RX 300 which I purchased at Bredemann. The reason I think and speak so highly of this dealership is for your service. You have some of the best service people I have dealt with in my entire life. Marvin Dumanlang and Pat Kappel are absolutely hands down the most thorough and honest service advisors I know. They listen to my concerns about what is going on with my car and understands my circumstances. It would be a very difficult for me if they were not there for me to work with. They are superstars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you!

Best service

I love my new Lexus and just recently joined the Bredemann family. This dealership stands out with how everyone treats me like I am the only there. The service people are so patient with all the questions I have Christine Malinda and Marvin really came together and helped me learn more about my car and features I should take advantage of. I could keep going on and on with how great everyone has been thank you for you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy to know you are loving your new Lexus and our service staff has always been such a wonderful help to you! Thank you for your kind review!

Met great expectations

Mr. Dumanlang and Ms. Kappel was very kind and met great expectations. I would highly recommend them at anytime. Next time I need service in my car, I would like either of them to take care me. Thank you again..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We wish you many miles of happy and safe driving. Thank you!

Best experience

I love my new Lexus and just recently joined the Bredemann family. This dealership stands out with how everyone treats me like I am the only there. The service people are so patient with all the questions I have Christine Malinda and Marvin really came together and helped me learn more about my car and features I should take advantage of. I could keep going on and on with how great everyone has been thank you for you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to know you are loving your new Lexus! We are so happy to know you had such a pleasant experience working with our staff!

Outstanding service

Marvin Dumanlang was our service advisor during our visit. He has proven himself to be an consistently efficient, courteous, knowledgeable and thus an outstanding service advisor to our family. We would highly recommend him to anyone looking for exceptional service at Bredemann Lexus. Sincerely, The Carsens

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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REcall

Airbag recall was completed on my car recently. I was given a brand new ES to drive. I did not want to give it back! Melinda & Christina were so so nice to me for my service visit. I did not have my insurance card printed and Christina was kind enough to print it for me. I love driving a Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to know you enjoy driving your Lexus!

The best

Malinda/Christine=Bredemann's Finest!i love these two ladies! They make the interactions personable and intimate! They have great memory and are wonderful to be around! I will commit to owning a Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are truly lucky to have both Malinda and Christine representing our service team and so happy to know you enjoy working with them. Thank you Alvin!

World class

World class all the way!!!!! Marvin and Pat always greets me with a great attitude followed by great service. They are extremely knowledgeable, professional, and honest!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Matt!

Md?s car

Always a job well done at Bredemann lexus! Malinda is hreat and takes time To help me! It is always a pleasure dealing with Malinda! The service department is overall great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful 5 star rating review!