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Fields Lexus Glenview

(2,920 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Theu give honest advice

Marvin Dumanlang has been my service advisor since the first mile I bought my RX350 from Bredemann Lexus. Given my limitations, I've found that Marvin beautifully walks the fine line between my best interests and that of the dealership for the care and performance of my vehicle. Ask him a straight question and he gives a direct answer. Such honesty and advice from a Service Representative is most appreciated.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words. Thank you for taking the time to share your review with us!

Much obliged

I was very happy with the service provided. Mr. Dumanlang was my service advisor and did an excellent job. I also got the screen replaced on the GPS console. Very Satisfied. Thank you Marvin for a great job well done. Much obliged.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind review, thank you!

Top notch

Bredemann is a top notch dealer everything they do is handle with class. My favorite employees are Marvin Dumanlang and Pat Kappel Service Consultants extraordinaire. They make me feel at home by explaining every detail of the service done or needs to be done. They are the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We wish you many miles of happy and care-free driving!

Thank you

Thanks Marvin for guiding me through the repair process and discovering that I only needed one strut replaced. You had excellent knowledge of my service record and recommendations and I appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Joan! We wish you many miles of happy driving!

Thank you

Thanks Marvin for guiding me through the repair process and discovering that I only needed one strut replaced. You had excellent knowledge of my service record and recommendations and I appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you Joan! We hope to continue many more enjoyable visits with you!

Oil ch age

Great service with Melinda and Marvin. Both are personable and make are you feel welcome and are taken care of! I work in the waiting room and ya very comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Ming! We wish you many miles of happy and safe driving!

10k service check up

10k maint was under warranty and done at no cost. Malinda was very informative and kind. I never signed up for the remote start program and Christine helped me download the app and call Lexus to get myself a subscription for remote start! Great service team and efforts by both women!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Kim! We wish you many miles of happy driving!

Top notch

Bredemann is a top notch dealer everything they do is handle with class. My favorite employees are Marvin Dumanlang and Pat Kappel Service Consultants extraordinaire. They make me feel at home by explaining every detail of the service done or needs to be done. They are the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Sophia! Your kind words and review are truly appreciated!

I would drive to Bredemann

Marvin and Pat earn high points in transparency and personableness ... the culture of excellence pervades the entire operation! Although I live in the south side of Chicago, I plan to drive the extra distance to Bredemann Lexus for all my service needs for my new RX-350!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We hope to continue many more enjoyable visits with you. We look forward to seeing you around the dealership!

Keep things running smoothly

Marvin and Pat are always the best at what they do they have come thru for me many times very happy about having them keeps things running smoothly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to know you can always count on Marvin and Pat to provide you with a pleasant experience. We wish you many miles of happy driving!