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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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I cannot say enough great things about this place.

I cannot say enough great things about this place. Awesome service from the staff & special mention to Marvin always ready to help with a smile. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Gretchen, we're delighted to hear Marvin and the Fields Lexus Glenview team provided you with awesome service. Thank you for sharing your experience!

Jeff was very helpful.

Jeff was very helpful.Everything was on time.I received video which explains everything about my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that Jeff provided such helpful service and timely assistance at Fields Lexus Glenview. It's great to know the video explanation added value to your experience! Enjoy your new car!

Service Department's Team & Malinda at Fields Lexus

Service Department's Team & Malinda at Fields Lexus Glenview are prompt, polite, knowledgable and professional , including during both of my recent service visits (late Oct 2024 & early 2025). Staying in touch with me during Servicing ,via txt and video-clips, has been very helpful (instead of phone tag). We have been using this Service Dept. since '99!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your continued trust in Fields Lexus Glenview's Service Department! We're delighted to hear that Malinda and the team have consistently provided prompt, professional service. It's great to know our communication methods are helpful too. We look forward to serving you again soon!

Very satisfied, thank you so much, the whole wait time

Very satisfied, thank you so much, the whole wait time was worth it. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Here at Fields Lexus Glenview, we always value and appreciate our customers' feedback. Thank you!

Jesse was excellent to work with.

Jesse was excellent to work with. He sent me texts often and always kept me up to date on what other services were needed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jill, we're delighted to hear that Jesse provided excellent service and kept you informed throughout your experience at Fields Lexus Glenview. Thank you for sharing!

Jesse was fantastic to work with.

Jesse was fantastic to work with. He reminded me that I had 2 year warranty on my tires. I came in with a nail in one tire!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Barb, we're delighted to hear that Jesse was able to assist you with your tire issue at Fields Lexus Glenview. It's great knowing he reminded you about the warranty! Safe driving ahead!

Marvin and his crew took care of my vehicle service

Marvin and his crew took care of my vehicle service today.. Well Done! Oil change, drain coolant and replace belt.. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that Marvin and the team at Fields Lexus Glenview provided excellent service for your vehicle! Thank you for trusting us with your car's maintenance needs. Safe driving ahead!

Great service.

Great service. Don’t have any complaints every time I go, very helpful people. I will definitely recommend this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recommending Fields Lexus Glenview! We're delighted to hear that our team consistently provides great service. We look forward to seeing you again soon!

Field is obviously a first class operation.

Field is obviously a first class operation. All contact personnel from sales through technical support were knowledgeable, professional, and personable, especially Viktor

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christina, thank you for recognizing our team at Fields Lexus Glenview! We're delighted to hear that Viktor and the rest of the staff provided a first-class experience. We appreciate your support!

Excellent service from Marvin.

Excellent service from Marvin. He is very respectful, honest and a great service man, customer satisfaction is their priority. Good job! Keep it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carlos, we're delighted to hear Marvin provided excellent service and prioritized your satisfaction at Fields Lexus Glenview. Thank you for the kind words!