Reviews
I would just like to say that the staff at New Rochelle...
I would just like to say that the staff at New Rochelle Honda went ABOVE AND BEYOND any other dealership could ever do. They were very patient, kind and caring. I will recommend New Rochelle Honda to anyone in search of a new car. Hopefully I will be back to them in search of a CRV. Chris should be commended for the excellent way he conducted himself in both getting paperwork sorted out and making the necessary phone calls to process the deal. I would definitely return to New Rochelle Honda for my next lease. Carole Alvino
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the opportunity and welcome to the Honda of New Rochelle family! Congratulations on your purchase! Express Service Center is now open across the street at 30 Main St, Open 7 Days a Week! Oil Changes in UNDER 30 Minutes! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
THE CUSTOMER SERVICE EXPERIENCE WAS VERY GOOD, MIKE WAS...
THE CUSTOMER SERVICE EXPERIENCE WAS VERY GOOD, MIKE WAS VERY HELPFULL AND SHOWS REAL INTEREST IN GIVING ME THE BEST OF THE ADVISE AS OF WHICH TYPE OF SERVICES MY CRV NEEDED. I WAS VERY CONFORTABLE AND HE MAKES ME FEEL I COULD COUNT ON HIS ADVICE, REALLY APRECIATED.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review. We appreciate your business and please spread the good word about the new Express Service Center. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
The new express service department offers convenience,...
The new express service department offers convenience, good customer service,and quality workmanship. Mike vigliotti is experienced, personable, and explains the service you receive in a manner that is both professional and easy to understand. I will go back for my next service gladly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad your experience went so well. Please spread the word about our all new Express Service Center at 30 Main St in New Rochelle. We appreciate your business! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
very pleased with the prompt service I received from mike...
very pleased with the prompt service I received from mike and ivan. They were professional courteous and very easy to deal with. I have no problem bringing my cars to them for repairs and maintenance. Excellent service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear johnwagner, That's great to hear. Please spread the word and let us know if you need anything at all. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
AWESOME! That is how I felt when I left the Express...
AWESOME! That is how I felt when I left the Express Service Center last night. When I called to set up an appointment for an oil change, I was delighted to learn that I could go to an Express Service Center. It was my first visit there and the experience was GREAT. The fact that I do not need an appointment is extremely convenient. I never look forward to spending my Saturday morning getting my car serviced and never knowing how long it will take. I was in and out of there in less than a 1/2 hour. In addition, I was very impressed with the customer service. Michael Vigliotti is courteous and friendly and made my visit even more comfortable. The Express Service Center is the best idea ever. I tip my hat to whoever came up with this idea. Looking forward to my next visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thats great to hear. Please spread the word and let us know if you need anything at all. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
I was very please to have the express oil service today....
I was very please to have the express oil service today. It was performed in a very short and efficient time. Mike was very helful, friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the opportunity to earn your business. Glad your experience went well. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
Excellent customer service. I walked into the place,...
Excellent customer service. I walked into the place, after work, pretty flustered. Ivan Tellez @ Honda Express Service immediately calmed my anxieties about my car issues, gave me possible explanations as to what could be causing the problems and assured me they'd be looked into and dealt with. One of his predictions turned out to be accurate, and he even took me to my hoisted car to show me a nail that found its way into my tire! Thanks Ivan! He also gave me updates as my car was being serviced. Top-notch service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the nice review. Ivan is going to be a huge key to our express service success. Glad you had the chance to work together. Thanks for servicing with us. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
I'm love the NEW Honda Express Service. I love that its...
I'm love the NEW Honda Express Service. I love that its open 7 days a week. The office is very clean and the service rep are very professional and kind. Normally, I try to arrive early (7:30am)to get out early. I arrived at the NEW Honda Express Service at 9:30am for an oil change and tire rotation. I was out in about 30 minutes. Mike Vigliotti noticed a slight nick in one of my front tire and recommended I get a new set of front tires. He called the main service area(across the street) and they took me quickly. In and out in less than 2 hrs. That use to be how long it took just for the oil change. Thanks Honda of New Rochelle for the NEW Honda Express Service. Now if we can just get the DONUTS to go with the coffee.... LOL!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had such a great experience. The key is speed and quality for our new express service center. Let us know if you need anything. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
They have great customer service!!! Mike V had me in and...
They have great customer service!!! Mike V had me in and out within 30 minutes. I've been going there for 10 years and will continue to go there with any future Honda cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review. I hope you love the new express service center. If you need anything please let me know. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
Everyone was fantastic to work with-Joseph, Jon, and...
Everyone was fantastic to work with-Joseph, Jon, and Sirjad were all professional, courteous, and a pleasure to work with. ! Our second Pilot and definitely not our last!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Pilot is a great choice. Enjoy the vehicle and let us know if you need anything! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416
