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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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Rodney and Ramses made the entire buying process so easy

Rodney and Ramses made the entire buying process so easy for us. They both had incredible positive energy that just exuded from each of them. Thank you Rodney and Ramses for making a 4 year dream come true!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Rodney an Ramses here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

Great service and leadership!

Great service and leadership! The guys and gals in the shop were great. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

Great relationship with the salesman but the office

Great relationship with the salesman but the office didn’t have their paperwork all in order

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing York Chrysler Dodge Jeep Ram of Plainfield! Please let us know if we can be of any more assistance! Rick Haeick General Manager

Fantastic Staff.

Fantastic Staff. From the service manager all the way down to the technicians I was treated with professionalism. At first, I thought I was being price gouged and I still think I paid a bit too much for what they had to do under warranty. But overall I’m very happy with the service that was provided to me. The only recommendation I would have is to provide loaner vehicles for any warranty work that’s being performed. Many other dealerships I’ve dealt with in the past have done this and the customers are very appreciative with minimal expense to the dealership. I would strongly recommend York service and expertise to anyone needing work done on their Chrysler Dodge Jeep Ram.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jamie Freeman Service Manager

I want to thank the York dealership and especially Rodney

I want to thank the York dealership and especially Rodney Taylor on their outstanding professionalism with their efforts on trying to find the best vehicle for me. If anyone would ask where is good place to go find a great vehicle I would recommend Rodney Taylor and the York organization!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Juan, for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

We had a large repair needed and Josh went above and

We had a large repair needed and Josh went above and beyond for us. He was very communicative and helpful, and we appreciate all the time he spent on our project.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

York has a great service department and I drive over 60

York has a great service department and I drive over 60 miles to have them service my 2020 Ram 1500. I literally have a Dodge dealership within 10 minutes of my home in Tipton county. Night and day difference between the two dealerships. We choose York and highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

I have always had my cars serviced at westgate / York ,

I have always had my cars serviced at westgate / York , always a pleasure, doing business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

DO NOT DO IT!

DO NOT DO IT! Take your care ANYWHERE else but here! SCAMMERS, incompetent, and by the attempted number of tests/repairs to my vehicle I would give them a -5 (negative five stars) if possible

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Frick General Manager jfrick@yorkautomotive.com

Very prompt and helpful, only dealer I could find to work

Very prompt and helpful, only dealer I could find to work on my ecodiesel in a 50 mile radius around Indianapolis the parts department was very helpful as well helping me get what I needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager