Reviews
Miguel was very nice to me and helped me get my issues
Miguel was very nice to me and helped me get my issues resolved. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Miguel and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Charge to much for oil change and try to sell extra stuff
Charge to much for oil change and try to sell extra stuff not take care customer they do not my good customer service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Wally, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com
Rodney Taylor was amazing and give the best customer
Rodney Taylor was amazing and give the best customer service in the world. Thank Mr. and Mrs. York. Recommending all my friends and family to York Chrysler.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad Rodney and our team were able to help, and we hope to see you again! Rick Haeick General Manager
Couldn’t say enough good things about the service
Couldn’t say enough good things about the service department! They are always very friendly and efficient when I have brought my vehicle in for routine maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
They were nice and right on time.
They were nice and right on time. The building was clean and look we organized.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager
Got me in an out in respected time with curtisy an I
Got me in an out in respected time with curtisy an I appreciated it thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with Josh and our team and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Did a good job.
Did a good job. Updated me continuously. Josh was informative. He also followed up the day after with answers to my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager
They did figure out problem but I had to tell them again
They did figure out problem but I had to tell them again that the truck was under warranty. Truck now working.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager
Waited almost 11months to get part to fix our truck.
Waited almost 11months to get part to fix our truck. When I call leave a message nobody call back!!!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jamie Freeman Service Manager
They did great work!
They did great work! My Durango runs great. They told me what needed to be done and they did the job and in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, Kevin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager