Reviews
James Comer was my salesman and he did an excellent job
James Comer was my salesman and he did an excellent job of explaining what was taking place and how to achieve certain expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that James had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Haeick General Manager
Since York took over from Westgate, the service for
Since York took over from Westgate, the service for myself has still been excellent, so no more to say, Thx
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
The service department will get your vehicle back up and
The service department will get your vehicle back up and running when you need it serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
Wes was very helpful, and works very hard The service
Wes was very helpful, and works very hard The service team does a fantastic job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christina, Thanks for sharing about your service experience with York Chrysler Dodge Jeep Ram of Plainfield. Wes and our team appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
Everyone is always kind and helpful.
Everyone is always kind and helpful. Always very efficient, and have good pricing as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
Brought in my key fob after it broke, took a month to get
Brought in my key fob after it broke, took a month to get a new one, no one called us to tell us it had come in, went to pick it up and they told us they would have to program it so we made an appt to come back. Showed up at 1 pm day of our appt, at 2:15 they told us the key fob was lost they would have to get another one from another dealership, said it should only take 15 min, finally at 3:45 they said the key fob would be there in 5 min. Key fob finally arrives around 4 and they programmed it, finally left around 4:30. No one would fess up what happened to the original key fob from the week before, all the parts guys just kept passing the buck on to another person. Horrible customer service. Will never return for anything.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com
Rodney was a great help very knowledgeable and helpful
Rodney was a great help very knowledgeable and helpful thank you once again great dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Chad, and for taking the time to leave us this wonderful feedback! Rick Haeick General Manager
We were traveling through and needed service.
We were traveling through and needed service. The team went out of there way to get us in and out so we could get on our way. Thank you guys!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager
Everyone is very pleasant and they get the job done in a
Everyone is very pleasant and they get the job done in a timely manner. I also like the refreshments in the waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Janet, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager
Courteous,professional The facility was clean and
Courteous,professional The facility was clean and inviting, the staff was friendly and helpful a good experience overall
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager