Reviews
Easy to do business with, looks out for my needs by not
Easy to do business with, looks out for my needs by not doing unnecessary work. Staff is very friendly and courteous. Facility will s always clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
Jamal did an amazing job helping me find what Jeep and I
Jamal did an amazing job helping me find what Jeep and I wanted and then went and got it. He made the buying process very smooth and easy. He was also very easy to communicate with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rick Haeick General Manager
This dealership is fantastic.
This dealership is fantastic. All of the departments that I’ve worked with at their location has always been through , respectful, and they don’t sugar coat or hide things, which I greatly appreciate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager
Jarrod and Donald did a great job for me.
Jarrod and Donald did a great job for me. There were special circumstances and they went above and beyond to accommodate my needs. I appreciate their help and hope you will reward them for outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Carla! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
Great service and great people.
Great service and great people. Really helpful in finding what you need for a good deal.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Camron, for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
Matt O.
Matt O. In service department was excellent in working to resolve a persistent DEF issue on my RAM3500. Very professional and consistent follow up as they were working to resolve.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out, Christopher. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager
It was a pleasure working with Paul Crowe at York CJDR.
It was a pleasure working with Paul Crowe at York CJDR. I would recommend them to anyone looking to buy a car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
Rodney and Mike were absolutely amazing.
Rodney and Mike were absolutely amazing. They got me into a jeep compass with no money down and Rodney aka Eddie Murphy brought the vehicle to my house. Talk about customer service to the fullest. York, Rodney is special and I know he loves what he does and he does it GREAT. He treats his customers like Family. Thank you York Chrysler.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rick Haeick General Manager
dealer sold me a Jeep with bad engine mounts.
dealer sold me a Jeep with bad engine mounts. they told me they went through everything, and that the car was mechanically sound. Wasn’t expecting to buy a certified used vehicle drive it 50 miles and then have to dump more money into it. Considering they are a very big dealer, I am not surprised. But definitely not impressed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lucas, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com
I never got my entire service.
I never got my entire service. I was suppose to return for repair to my car but was laid up so I kept calling and leaving service messages and they never returned my call. So I will not do business with you
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager