Reviews
Had a great experience in buying my New Ram with Taylor
Had a great experience in buying my New Ram with Taylor Rodney. He provided a great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rick Haeick General Manager
They fixed the wrong part and still making the noise on
They fixed the wrong part and still making the noise on the driver side not the passenger side. I will take it to any shop. I been getting my vehicles there since 2001 and only there. Thank you Ivan Pearson
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Rick Haeick rhaeick@yorkautomotive.com
Paul Crowe is the best in the business!
Paul Crowe is the best in the business! Great deal! Fast! Thorough! Great Customer Service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager
I see a lot of cosmetic and staff changes that I pray
I see a lot of cosmetic and staff changes that I pray this dealership will rise from the ashes like a phoenix but I am continuing to be put on hold when I call service only to leave voicemails that never gets returned, never enough diesel technicians for the workload, and promised schedules never meet. This isn’t just York issues this has been an ongoing issue at this location since the past 3 owners since I have been coming. This in no way has made me look elsewhere for my vehicle needs and service I just want to see this location do great things that don’t make me look bad when I tell someone to go there only to be told later they weren’t happy there.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dominick, feel free to contact us at your convenience. Rick Haeick rhaeick@yorkautomotive.com
I got in and out in less time than promised.
I got in and out in less time than promised. Everyone there gives me a smile to take home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
Always greeted nicely and taken care of promptly, I
Always greeted nicely and taken care of promptly, I recomend York to every one I know.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
They took care of my service very timely, I was informed
They took care of my service very timely, I was informed me I had a free tire rotation so they did that while also, I have always been happy with my service there I appreciate the helpful kindness of the lady who meets you at the vehicle & gets every thing going she is kind & professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pam, Thanks for sharing your thoughts about your service experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
We had great service at York Jeep dealership said they
We had great service at York Jeep dealership said they are going to get you what you want they’re not lying. Rodney was our Guy that came to us helped us get through the process just like a friend who’s there, and everyone else was 100% helping us also we love our new car. Thank you Rodney thank you everyone at York Jeep dealership, Plainfield. ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and our team, and we look forward to working with you again. Rick Haeick General Manager
Chris made buying a car super easy and quick!
Chris made buying a car super easy and quick! He helped me get exactly what I wanted and I love my car so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Alexis, for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
Unfriendly.
Unfriendly. Rude. Not helpful. Had to go back the next day. Didn’t have my rental car on my scheduled day. Worst dealership I have ever dealt with. There were 2 other people there discussing how bad their experience was with York.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Haeick rhaeick@yorkautomotive.com