Reviews
The service department has been great.
The service department has been great. Matt does his best to keep me up to date on our van repairs. They are working with a poor product from Chrysler. Our remanufactured transmission has been nothing but a headache. Matt and the technician are doing their best to correct the problem. Thank you Matt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Matt and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager
Friendly and cares about getting the job done in a timely
Friendly and cares about getting the job done in a timely manner. Great atmosphere and clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Our experience was awesome!
Our experience was awesome! The staff were low pressure and actually helped us get into our dream scenario with no difficulty. We absolutely love our Wrangler 4xe and would recommend our sales expert David to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us, Aaron. We are delighted to learn about your positive experience and congratulations on your new Jeep! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager
Slow.
Slow. From the time I arrived to the time I drove away -- approximately 2 hours.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your business and hope you will give us another opportunity to serve you. Jamie Freeman Service Manager
I felt like Miguel really listened to everything i said,
I felt like Miguel really listened to everything i said, and he did everything he said he was going to do in about the time frame he figured. I haven’t had that happen at other dealerships. I’ve been telling everyone how happy i am with York
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Miguel had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
Service and communication is phenomenal and I would
Service and communication is phenomenal and I would highly recommend the service to anyone looking to get service done in a quick and communicative manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review, Leo! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
I will not take my van here again.
I will not take my van here again. Really poor service. Sent me a text message with recommendations but never took time to talk with me about the issues. Will not recommend anyone to take their vehicle here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Haeick rhaeick@yorkautomotive.com
Courteous,clean very efficient.
Courteous,clean very efficient. Everyone was pleasant. The job was done in a timely matter. They kept me informed on how the job was going. Would highly wreck demand the dealership to anyone.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department, James! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Sales guy Rodney did a great job.
Sales guy Rodney did a great job. Got us the vehicle I wanted... Didn't feel pushed and done in a timely manner...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Jeremie, for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
Seem to want to and try to find/fix problems.
Seem to want to and try to find/fix problems. Listens to what you say. Everyone we’ve dealt with has been very nice, friendly, and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager