York Chrysler Dodge Jeep Ram of Plainfield

Had appointment at 8:30 received call at 2:00 and nothing was done. You lost a customer. Thanks for nothing

This was a very great experience with Rodney Taylor he was able to meet our needs! He made sure my son was very happy with his purchase! Thanks Rodney!

Salesman was great! Finance was sketchy, and service department was horrible Josh was great for sure

Weren't able to fix everything, took way toblong and Did not address all issues. VERY EXPENS8VE

They are awesome. Had a recall and they found more and got them all done

Terrible Experience!! Brought a used 2012 dodge charger that was listed for around $9800, we paid cash $8500 for the vehicle and agreed to receive a full inspection report on vehicle to purchase "as is." We were under the impression that the items listed on the inspection report were the only things wrong with the vehicle which was a strut, tighten up the sway bar, and acuator for AC (these were the only items listed on report) We got the car home, drove it the next day (less than 24 hours later) for it to shut completely off on the high way, we brought the car back for the dealer to look at it. Salesman (Quinton) called me to state that the throttle body needs replaced and it will cost us an additional $1200. I did not agree with paying more money due to we just purchased the vehicle less than 24 hours ago and the issues that they were claiming that it had was not on the inspection report when we bought it. Later that day dealer (Sean) sales manager called back & states that the throttle body was a guess & diagnosis was not completed, then he says that they computer (PCM) needs replaced. I advised him that the computer was not on the inspection report to need replaced because if it was i would have never purchased the vehicle, he then states that we would have to pay and we were not getting a refund. Sean later agreed to do the work for computer at $700 then i added Ac repair which brought cost to $1100, 2 weeks later more engine work needed to be done in which dealer agreed to repair at no cost which was nice to do given we already paid out an additional $1100 in repairs in addition to the vehicle purchase price. Bottom line is that they do not do FULL INSPECTIONS on the most important components of the vehicle which is the engine and transmission and computer before they put these used cars up for sale on their lot. Very unprofessional and i felt robbed to fix repairs on a car that should have been repaired before we brought it. They claimed that they do a safety inspection which is a lie because engine problems and losing power on the high way is a safety hazard. General Manager (Rick) was not much help either. Never should a dealer sell a car that is not in safe working condition. Dispute was worked out but i WILL NEVER buy another vehicle from the dealer again. I recommend you to look elsewhere unless you want to be scammed into buying a Lemon! BEWARE

I brought my Chrysler van in to get a recall completed and didn’t hear a word all day regarding the status of the repair. I scurried to the shop because they were about to close and discovered that nothing had been done even though they had the special part on the shelf. No, I would not recommend this place to anyone I care about.

Clean waiting room with comfortable chairs. Staff was friendly and courteous. Time of wait was minimal for service.

Joel jumped through hoops to get us into our new truck! We couldn't be happier with the service we received. Thanks for everything Joel!

Very professional!!! Awesome service!!!! I was in and out quickly!!! I would definitely recommend the dealership.