Reviews
The dealership is uneducated unprofessional and not here
The dealership is uneducated unprofessional and not here to serve the consumer I am a unhappy customer and will not be purchasing any more vehicles from your dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
New car purchased steering wheel was crooked dealership tried to tell me that I needed to drive 1,000 miles before steering would correct itself trash explanation I insisted that alignment was done and vehicle steering was corrected at that time dealership threatened me that they will be unable to do any future alignments because I did not wait 1,000 miles for steering to correct itself
The oil change service was completed in a timely manner.
The oil change service was completed in a timely manner. I didn't receive the video feedback on my phone, but I did receive it via email. The service agent was not pleasant upon my arrival but later apologized for his unpleasantness. I wasn't happy about the price I had to pay for an oil change. I am glad my visit was not stressful like in the past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Salesman Jared was very helpful with everything and it
Salesman Jared was very helpful with everything and it was a pleasure talking with him about the Jeep Grand Cherokee that I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Larry was attentive in the sale arrangements.
Larry was attentive in the sale arrangements. Manager whom made final decision was in back office and attempted to take advantage on financing so not straight forward. Once purchased the car was not detailed at all. Left sunglasses behind in my trade in vehicle and never recovered. Not unsatisfied but have had better experiences by other dealers. Arrigo just happened to have the exact car I was looking for.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bob was great.
Bob was great. He told me the problem on my truck instantly and had it fixed right away. Excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman (Collin ) was very courteous and and
Salesman (Collin ) was very courteous and and knowledgeable , also he take is time going through the spec of truck with me to show how it operates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, professional staff and appreciate the
Great service, professional staff and appreciate the video of car repair issues. Kept unformed re the progress of the repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service and great communication by Anthony!
Outstanding service and great communication by Anthony! Impressed by the service video showing the work done to my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, Samual was great!
Excellent service, Samual was great! Service on my Gladiator was fast. Arrigo will service my vehicle anytime.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I feel as if I was played with around when it came to
I feel as if I was played with around when it came to pricing. I found the car the day before for 4k less and the day I arrived to get the car the priced increased with the explanation of " price fluctuates daily with used cars". also I was supposed to hear back about clips for the bumper of my car and I have reached out multiple times and no one gets back to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
