Reviews
Great experience
It was a great car leasing experience! Nick was so helpful in getting me the exact car I wanted and made the whole process easy for me. He answered all my questions, even after the deal was closed! Great service at Shuman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear that you had an amazing experience! We love having Nick on our team and he will be so glad to know that he made the entire leasing process a breeze for you. We look forward to working with you again soon!
Excellent
Very helpful Excellent service return my calls right away and she tries her best to last things works out Amy worked with me all the way and the result was very satisfying
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great, Mariam, thank you for the review! We are so glad that our team could satisfy your needs, making sure our customers get what they are looking for is important to us. Have an amazing day, and hopefully we'll see you next time!
Powertrain warranty work
I had the pleasure of working with Mike Weinstein in service. This man is a class act. From start to finish he kept me informed and when the job was done he had a shuttle driver “KC” who was also very professional, pick me up from home and drive me to the dealership. The work was done and the servic was top notch. And I didn’t even lease my car from Shuman. Next lease will be from Shuman due to this wondersful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear Mike and the service team provided you with great service Zack! We hope to be able to help you again! Let us know when you're ready for your next service appointment!
#1 for Service!
Chris Graham took my RAM in for service and was able to fix my truck in the time frame specified! He communicated with me through out the process and even got me a sweet rental! Thanks again Chris!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's what we like to hear! We're thrilled that Chris was able to get your truck back into top shape. Please let us know if there's anything else we can do for you!
Jeep Compass
This was my first time leasing a new car and Amy Luoma was extremely helpful throughout the whole process. She was extremely friendly and was very quick in responding to my questions/concerns. Amy as well as the management at Shuman made my first car leasing experience a great one!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review Taylor! We're happy to hear Amy and the team were able to get you the vehicle you wanted! We hope you enjoy it!
Treated me like royalty
They were full and Dean moved two cars and opened the door for me all by himself it was cool to watch you could tell he cared.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Dean. We’re glad he could help provide an enjoyable Shuman experience for you. We value your business and look forward to seeing you on your next visit!
Great Service
Dean helped me get a recall fix and oil change in less than two hours for my Charger. The employees really care about customer satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mohammad, thanks for bringing in your Charger for service. We unconditionally guarantee our service and strive to exceed your expectations on every visit. We hope to see you back next time your car needs a tune-up!
Great service
Fast and friendly service. The service representative and the tech seemed to really care about delivering the best service possible. I was pleased with the final result. Thanks Guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this kind review! We are so glad that the service team was able to provide you with an awesome experience. If there is anything else we can do to help, please feel free to reach out. We hope to see you again soon!
Jeep radio issues
Chris Graham was very friendly and helpful. I found Shuman's to be convenient, well located and a friendly dealership. They were also very prompt. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are very welcome Marcy! We are always happy to help and we're glad that Chris could be friendly. If you need anything else, let us know!
Go See Nick at Shuman!
This is our third car from Nick Dalsasso at Shuman. We could not be happier. Nick always makes sure we get the best deal AND still get all the luxury features we want in the car. He along with the managers are very friendly, knowledgeable and will stay after hours to get the deal done. We will be back in the near future for our fourth car. Thank you Nick and Shuman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review Sam! We're so happy that you keep coming back to us for more vehicles. We always want you to get the best deal and however many features you want on a car. Congratulations on another new car and we look forward to doing business with you again!