Reviews
Awesome Service
Anthony was a very helpful salesmen to deal with he went above and beyond to make sure we got the best deal and the best customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a review! We love to hear that Anthony made your visit so enjoyable and easy. He will be excited to know his hard work is appreciated. If you have any further questions, please feel free to reach out. Have a great day!
Painless Leasing
We were over on miles with our leased vehicle. Our salesman Tim Dalsasso, was able to move us forward into a new lease and saved us a good amount of odometer watching along with money. Tim has been our salesman for years. He is very knowledgeable and easy to work with. We came in and had our new deal done in a couple of hours. Thank you Tim. Thanks also to Chris Brough, who we have been working with for over 30 years. Shuman is a great place to get a vehicle with a great staff of people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate this incredible review! It is great to hear that Tim, Chris, and the entire team have been here to support you over many years. We always strive to excellent customer service and it's awesome to know we have repeatedly achieved that for you. Thank you so much for your continued business, please feel free to reach out with any questions or concerns. Have a great day!
Amazing easy experience!!
Our visit was amazing. Had a very helpful salesman Mike that answered any and all questions. Very informative and pleasant to work with. Answered all questions very timely!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you taking the time to leave a review, Heather! We love to hear that Mike was able to make your visit easy and enjoyable. Please let us know if you have any further questions or concerns. We hope to see you again soon!
Lease of 2018 Jeep Grand Cherokee
Third vehicle I leased from this Walled Lake Dealership. I like the smaller, customer friendly atmosphere and felt like they really wanted to earn my business. No high pressure selling and I could tell Tim Dalsasso did everything he could to give me a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, thank you for your loyal business with us! We are delighted to hear that Tim was able to be so helpful in leasing your new Jeep! We hope you love your new Grand Cherokee and please let us know how we can help in the future!
Fast, efficient and fun!
Nick Dalsasso was awesome! Knowledgeable and easy to work with. The whole process from test drive to purchase was fast, efficient, easy and fun! Great experience- go see Nick for your next purchase :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that Nick was so great and made this experience so easy for you! Please let us know if you have any future questions!
New Ram!
I wanna thank Anthony for helping me get another ram this is my 3rd vehicle I've leased from shuman and I appricate him working very hard to get me the best deal possible and the dealer holding the ram for me until I I was done fixing my original ram that had some damage to it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, Peter! We are thrilled to hear that Anthony went above and beyond to ensure that you had a wonderful experience with us! Please let us know if there is anything we can assist you with in the future. Enjoy your new RAM!
recall
had our car in for a recall fix on the passenger side airbag. it was fixed in 2 hours and we got our car back in record time! great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to see that you had such a speedy, efficient service experience with us! We look forward to working with you again in the future!
Quick and Simple
John O. was very helpful and after a brief discussion was able to get us into the Jeep Grand Cherokee we were looking for and was willing to work with us on our trade to help get us into a price we were comfortable with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a review! It is really great to hear that John was able to work with you and get you into a car that you love. He will appreciate your kind words. If you have any further questions or concerns, please feel free to reach out. Have a great day and enjoy your Jeep!
Friendly and helpful
Had the pleasure of working with Srg. My wife bought her vehicle from the same salesperson. He's very helpful. I would recommend this dealership and salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Banks, We're so glad you got a good deal, and that you and your wife both had positive buying experiences! Please come see us again soon!
Quick and easy
Vince was so awesome! He worked with me to get into the car I wanted in the price range I needed. He made the paperwork and fimancing quick and easy. Really appreciate him and Jeremy for all of their help! I love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
D, We're so glad you got a car you love! We will pass on the kind words to Vince and Jeremy. Please let us know if you need anything else, and come again soon!