LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Chris Graham in customer service was excellent He got me a car while my car was being fixed for the recall problem. He was very good at follow up as to when the car would be done

Shuman is top notch throughout the purchase/lease experience, Joe Nicles is very knowledgable and I was very impressed with the final signing of docs using DocPad. Would highly recommend!!

Received fast and excellent service when I took my truck in for a headlight replacement. He even washed it for me. First time here, but I will definitely come back. Thanks!

i had an issue with my transmission. I called the dealership and they were able to instruct me on how to resolve the immediate issue. Upon arrival to the service area (which was around 4:30 pm) as assessment was done and a technician contacted (Joe Vella). I was advised tha Joe said he would stay late to get the work done. Thank you to all who assisted me that day, especially Joe.

I have been here a couple times now and have received great service! I will definitely be back! They are friendly, clean, and FAST! I always expect to be there way longer than I am.

The visit for brake service and a recall was made easy by Mike Weinstein, Eric K. and Derek. Mike had the rental ready, Derek had the parts and Eric did a great install on the rotors & brake pads.

I needed just two small things looked at and Dean Decker took care of them right away. He made sure I knew to return if the problem returned.

The service was great, they went far and beyond to help me find the vehicle I needed and they tried to keep all the hassle that comes with it to the minimum. Really happy with all the process and my new car.

My Jeep was in the Shop for a few months. One because it was hard to pinpoint the exact issue, it has many! Two, the dealer was kind enough to understand money is tight so we needed time to get the money for the repairs. And I also gave permission to let them put orders ahead of mine. However, they worked with me with cost and answered all of my questions. I am still having issues with the Jeep and Pray that after all of this it all works out and the Jeep, I pray will be a reliable vehicle someday.

Mike helped from start to finish and provided excellent support. We went above and beyond to make sure I understood every detail with the issues of my vehicle. I forgot my house key on the key-ring I gave the dealership and he stayed open late to return the key to me.