Reviews
Amy luoma
She went above and beyond with satisfying my needs I was so happy with her service that I recommend a lot of my family and friends to her. Thank u again Amy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's what we like to hear! We're glad that Amy provided you with such great service. She is certainly an asset to our team. Please reach out if we can help you with anything else!
Great Dodge Journey GT Experience
I had a super experience at Shuman's Deslership. My Sales Consultant Kurt Daehnert was extremely knowledgeable. He really listened to what I was looking for and recommended the best vehicle to meet my needs. Chris was very helpful in the Finance Department. He clarified any questions presented. I felt very comfortable with the entire process. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathy, we appreciate you taking the time to share your positive feedback. We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction. Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Feel free to stop back in if there's ever anything else you need from us!
My experiences with Mike Weinstein in the service department
Mike Weinstein in the service department has always been very helpful. I have been a customer for 5 years and he is always very knowledgeable, patient, and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for choosing us to service your vehicle. We want every customer to feel comfortable and informed at every step of the service process. We value your business and look forward to seeing you on your next visit!
excellent - answered all my questions
John Ormsbee was very helpful in my search for the right vechical. He was very friendly and made me feel at ease. I am very pleased with the jeep Cherokee I purchased. Would recommend John to anybody that is looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation and kind words about John! We love to hear when our customers have a positive sales experience. We wish you many miles of happy and safe driving in your new Jeep Cherokee.
Routine oil change.
It was a simple oil change that was handled very efficiently. I have been using this dealership for quite a number of years now and have not been disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is always awesome to see you, and we can't tell you how much we appreciate you stopping by with your vehicle. We are glad we could fix it in a timely manner. It was a pleasure to see you and hope you will come back to see our service team again. Have a great week!
Journey lease
Great sales associate Kurt Daehnert. This was our first lease and he explained everything clearly. Great experience. Made us feel very comfortable with no pressure. Chris in Finance was also very easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You made Kurt and Chris' day, and thank you so much for your very kind words. We are thrilled our team could help you find the Dodge you wanted. If you need anything else or have any other questions about it, we would love to help you once again. Congratulations and enjoy your new vehicle. It was great to see you and we hope you have a wonderful day!
Best Experience
We found this car buying experience the best we ever experienced. Our salesman (Nick Dalsasso) was right on top of things, he was well informed and efficient. The process was smooth and quick. He worked to get us the best deal that worked for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great knowing that Nick worked so well with you and made sure you were well-informed of your purchase! Thanks for the review and please let us know if you have any more questions or need anything else!
Great customer service
Great customer service. I came in for a routine oil change and tire rotation. I had some questions for the service advisor, Dean, and he was very helpful and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisa, thanks so much for the wonderful review! We are thrilled that our service team including Dean answered your questions and got you and your car back on the road! Reach out if you need anything else, and thanks again!
excellent service
I am a 65 year old woman. I went to Shuman without my husband. I was treated with respect and not looked at like I didn't know anything about purchasing a new vehicle.I bought a 2017 Pacifica. My salesman, John Ormsbee was very knowledgeable and very helpful. He explained the differences between the packages with each vehicle. I learned how the options worked and he made me feel comfortable with the operation of my van. Everything was very satisfactory and I am very happy with my Pacifica. Just to say, also, I traded in a 2004 Town and Country van with 185,000 miles, which I also purchased from Shuman in 2004.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We so appreciate your feedback! We are delighted to read that John went above and beyond to ensure that you were well-informed about your Pacifica and had a smooth buying experience. Please let us know if there is ever anything we can assist you with in the future. Enjoy your new Pacifica!
Exceptional experience
I walked in and spoke to a gentleman named Nick Dalsasso. He was extremely helpful in showing me around and taking the time to help me figure out what I was looking for (I wasn’t sure what I wanted). Nick was very professional and at the same time very personable, wasn’t pushy just very accommodating. I ended up getting my dream car and Nick made it possible by searching the best deals for me. A+++ for the ol’ beez. Highly recommend! -Dan Freeman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for this, Dan! We're thrilled to hear Nick could get you in your dream car. He truly puts the customer first and understands all needs associated with the car buying process. We're so fortunate to have him on our team. Please let us know if there's anything else we can help you with. Enjoy the new vehicle!