Reviews
Purchased a vehicle
Bought a vehicle through, Mike Yezak at Shuman and it was a great experience. Excellent customer service and get us in and out the door quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that Mike provided you with a great car buying experience with us, Hutch! Thank you for the positive feedback and five-star rating!
Excelent Service - Prompt
Shuman Chrysler Jeep serviced m 2009 Jeep Liberty for warranty repairs + transmission service. Chris Graham was very polite, thorough in his explanation and called me regarding additional warranty work required (no charge). My jeep was WASHED and ready to go upon pickup (not something I ever experienced at the other dealership crosstown I previously had my jeep serviced at). I highly recommend Shuman Chrysler Jeep for sales and Chris Graham for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, we're glad that your vehicle service went so well! We would be happy to help with anything else you might need with that Jeep, so please let us know if something comes up. Have a fantastic day!
Mike Yezak is the best!
This is my 3rd vehicle from Shuman and Mike Yezak. He always goes above and beyond to be helpful in making sure you are unquestionably getting the best deal and the greatest cars available. Go to Mike!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We greatly appreciate your continued business, and we will continue to do our best to meet your auto needs, whatever they might be. Call us if you need us, and have a wonderful day!
Completely satisfied!!
Amy Luoma answered our inquiry about a Pacifica we submitted online. She answered all of our questions and offered some advice on what trim level would suit our needs best. Once we agreed on a deal she stayed in touch with me and kept me up to speed on how the process was going and what to expect next. She even arranged to have my leased vehicle we were replacing returned for us and had the new van delivered to our home. I spent 15+ years in the auto industry so my expectations on how things should go were high. Amy exceeded those expectations and took great care of us. If you need a vehicle contact Amy. She will take care of it all and then some!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are very proud of the work Amy has done, it makes us incredibly happy to hear about customers' expectations being met and then surpassed. We are always here to help with any questions or concerns you have, as well. Have a fantastic day!
Amy Luoma is awesome!
Amy Luoma is wonderful! She was extremely helpful and got me the car and deal I wanted! Everyone at the dealership is very nice and I would highly recommend it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to know that you were well taken care of by Amy! Thank you for doing business with us and we look forward to seeing you again soon.
Customer service was great
My second car at Shuman and it's always easy and a pleasure to work with Mike.Yezak. I would definitely recommend seeing him for your new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, and thank you for coming back to see us again! We always love working with repeat customers, it makes them feel even more a part of our family than before. Have a great day, and we look forward to seeing you next time!
"Used car salesman" , a good experience.
Drove by the dealership and spotted exactly the car we were looking for. Earle came out to meet me and we talked about the car .We went over the price and came up with a figure worked for us and the dealership.Never any pressure to buy ,just a good back and forth discussion with an honest salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rick, thank you for being our customer. It's great to hear that you were well taken care of! Please let us know if there is anything we can do to further assist you. Have a great day!
2018 Dodge Charger
This is my 12th lease with Shuman CDJR and the experience gets better every time. This is my second lease with Mike Yezak and he has made the process fast and easy both times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyal business and for sharing your experience with us. We're glad it was a positive one and that you were taken care of by Mike again! We do our best to treat customers like family here at Shuman CDJR. We look forward to seeing you again soon. Enjoy your new vehicle!
Leo is Great
Leo did a good job. He’s a good family man who works hard. The paperwork took entirely too long, but that was out of his control.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt, we're glad to hear that Leo was able to take care of you! Please don't hesitate to reach out to us if there's anything else we can do to help you out. Thank you for your business!
A positive experience, they did what they said they would
They identified the problems and did what was necessary to get the trouble fixed. Went above and beyond the expected and repaired the transmission as well. They worked on the problems until they fixed them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our goal is to get you back on the road as soon as possible! We're glad your experience was a great one. Thanks for stopping by, Robert.
