LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Because I have always been treated so well in your service department, I plan on always buying cars from your dealership. At my most recent appointment for an oil change, Mike Weinstein once again was the guy who waited on me and Kyle K. was the tech who serviced my car. I was in and out in a very timely manner, which I really appreciated especially on that day! Mike is a very nice and friendly person and had no problem answering the few questions I had. Also, discussed possibilty of extended warranty for my seven-year old car. Thank you very much Mike and Kyle and Shuman!

Mike Yezak has been THE guy to lease and purchase cars from amongst my family members for years and years! Always a breeze to purchase and lease from him and always a five star experience! Highly recommend him!

Anthony Babby is by far the best sales consultant I have ever had the pleasure of dealing with shuman dealership is luck to have him

I have always had great service at Shuman Chrysler and Mike Weinstein in particular in service. Mike has always been kind, patient and explains things to me in a way that I understand the issues. I was just in for a recall which was done in a timely fashion. Thank you Shuman and Mike for your wonderful service.

Between my busy schedule and urgency of needing a vehicle, they bent over backwards to squeeze me in and into a new car that day!

Steve made my lease search easy and did what he had to do to make a deal happen. I’m very happy with my expierence with shuman and Steve!

We dealt with Mike on a couple issues with our auto and he saw that everything was taken care of. We found this service department at this Dealer to be outstanding

Mike Weinstein and staff did a terrific job! Repair made within a day, great and caring staff! Would highly recommend!! They know what they're doing and treat their customers right!

Smooth experience from start to finish! Nick was an excellent sales consultant! Very knowledgeable and considerate of my needs. Would highly recommend doing business with Nick as well as Shuman!

DO NOT LEASE A CAR HERE. This is by far the rudest manager of any dealership or any business I have ever came across. I manage over 300 employees and many managers, and if any of them gave a service to a customer the way I was treated by this manager name Chuck, they would be fired. I got a brand new lease and already had issues from the vehicle the day I drove it off the lot. Took it in to repair my heat the next morning, and the dealership kept the vehicle for a week. I was promised an auto start and heated seats to be installed after I got the car, but they installed a broken and messed up auto start and seat heaters that don't integrate with my touchscreen dashboard. The manager put me through a lot during this week. When I met with him today to just explain the situation, he explained to me that they got me such a good deal on a truck I shouldn't be complaining about anything. He stood their very stuck up and full of himself and ignored anything I said. He made it look like he did a favor for me by giving me a rental for a week from an issue his vehicle had. Halfway through the civil conversation, he walked away like a baby and couldn't complete a professional conversation. How Chuck is even in charge of anyone is beyond me. I will never recommend anyone to this dealership and I guarantee I am not the first person who had this horrible experience with Chuck. Your in customer service and need to understand that. Excited to see your response to this and the lies I am sure you will present.