Reviews
New. Vehicle purchase
I had a great experience, They found the vehicle I wanted in the color I wanted and had it delivered within a few hours. Completing the sale was quick and easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Its's fantastic to hear that you had a great experience with us! We hope you love your new vehicle! Thank you for taking your time to review us, if you need any help, let us know!
Amy louma
Amy did a great job helping me out even though I didn’t purchase a vehicle from her. I would recommend her to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that Amy and the team were able to help you out! Thank you so much for the recommendations and for the review! We hope we can help you out when the time comes to buy a vehicle!
Service for 2017 Challenger
Shuman has consistently provided personable, professional and courteous service - from the time I leased my Challenger through my recent experience with Dean Decker in the service department. My car was well cared for and available as promised. I would recommend this dealer to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, thank you for the excellent 5 star rating and recommendation! We appreciate you taking the time to let us know how we are doing. We are delighted to hear that Dean provided you with an excellent experience. Please let us know how we can help in the future, we look forward to your next visit!
Superior Service and Professionalism
We recently leased two new vehicles on 1-31-18 from Shuman. The second was a Chrysler Pacifica, the kids love the dual TV screens! Our salesman Joe Clement was fantastic. The process was easy and I did not feel pressured to make a buying decision even though I was ready to. Joe was very knowledgeable and professional. These are the 3rd and 4th cars I have leased from Shuman and we will definitely be back. We live in Ohio and Shuman was able to send the cars to us and pick up our vehicles that were due for return at end of lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, thank you for taking the time to share your recent experience with us! We pride ourselves on knowledgeable and helpful staff members, like Joe. He will truly appreciate the shout out! We appreciate your continued loyalty and look forward to seeing you again.
Service Experience - tire rotation and oil change
I always have wonderful experiences servicing my cars for routine maintenance at this dealership. Friendly, courteous, and on-time. I have been purchasing my cars and getting routine maintenance service for my cars at this dealership for many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words, Barbara! It’s customers like you that we enjoy seeing time and time again. We truly appreciate your business and your continued loyalty to our dealership. Thanks for stopping by and we look forward to seeing you again!
Excellent Customer Service!
We recently leased two new vehicles on 1-31-18 from Shuman. The first was a Dodge Charger GT, this car is awesome! Our salesman Joe Clement was fantastic. The process was easy and I did not feel pressured to make a buying decision even though I was ready to. Joe was very knowledgeable and professional. These are the 3rd and 4th cars I have leased from Shuman and we will definitely be back. We live in Ohio and Shuman was able to send the cars to us and pick up our vehicles that were due for return at end of lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car buy
Excellent Service. I would recommend this dealership and Nick to others. I love my new car. Thank you for all of your help in getting my new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the review and recommendations, we'll make sure Nick knows! We're very pleased to hear that you love your new car! Let us know when you need service done, we'd love to help!
Review
Overall 100%. Would recommend this dealership and John Ormsbee to friends and family. Very attentive and always available when I had any questions. Five star!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and recommendations! We're happy to hear that John and the team were so attentive with your questions! We would be more than happy to have you back again in the future!
2018 Jeep Compass Experience
Dealing with Joe Nicles was a pleasant experience. He was expeditious in finding just the right vehicle for us and his demeanor was friendly yet professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback about Joe! We're happy that he provided you with a pleasant car buying experience with us. We appreciate and value your business, and look forward to working with you again down the road.
Fast and Professional
Wonderful experience from start to finish. given a highly competitive price right off the bat. Nick, his boss Chris and Chris the finance man were all so very helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carl, we're very happy to hear that Nick, Chris, and Chris were so helpful and professional! Thank you for the great feedback, we hope to see you back again in the future!