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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

(6,341 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00am
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 863-2998 (855) 863-2998
Used (866) 418-2006 (866) 418-2006
Service (888) 877-9816 (888) 877-9816

Reviews

(6,341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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easy price was right

I have dealt with Shuman for several lease/purchases and always kind professional and easy to work with. they always provide very competitive pricing along with great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive feedback with us, Shannon! We can't thank you enough for your continued business with us. We look forward to seeing you during your next visit with us. Thank you!

Great experience.

Nick was very professional. He was very informative and helpful. The buying process was very easy. Would return to buy another car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, we hope you will come back and see us sometime soon! It is always our pleasure to ensure that our customers get fantastic service and the vehicle they want. Have a delightful day!

check engine light

Mike Weinstein is the truth. I really enjoyed the professional courtesy and straight shooter approach he brought to my 200S having a thermostat issue. Smooth and straight to the point with no fluffing needed. Informative and helpful... This was by far the easiest experience I've ever had in dealing with a car issue. xxxxxxto Mike...Keep up the good work my man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Mike provided you with the easiest service experience you have experienced! We are truly lucky to have him on our team. Thank you for taking the time to share your positive feedback. We hope to work with you again in the future. Thank you!

Very easy and a pleasure to work with.

Amy was a pleasure to work with and went out of her way to find me exactly what I was looking for. She kept me updated thru out the whole buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Lisa! We are proud of our work, and very pleased to hear that we could get you what you need. We are always here to help if you should need anything else!

Nick Dalsasso

Nick was a pleasure to work with. He is very personable, and informed about the new vehicle. His ability to find the perfect vehicle for us was amazing. I will recommend him to anyone I know who is looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Mike! We're so happy to hear you found the perfect vehicle here, and your recommendation for Nick is greatly appreciated. Please let us know if we can assist you any further, and have a wonderful weekend!

Great experience

Shuman Chrysler is the best dealership I have ever been to. They are very knowledgeable on there products. Nick Dalsasso made our experience great. We could not be more happy with our new jeep compass. We will definitely be returning to shuman and Nick when we are in need of a new vehicle. Thank you for the great experience Nick Dalsasso

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review Mike! Nick always tries to make your experience great. We're happy that you found a car that you liked. Congratulations on your new Jeep Compass and we look forward to seeing you next time!

Great service

Amy was great, the entire experience was silky smooth and everyone was incredibly kind. 10/10 I would definitely recommend this dealership to anyone else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation and your wonderful review! It is so great to hear that your experience was a pleasant one. Give us a call if we can assist you with anything else!

Excellent pricing, service!

Nick quickly responded to our online request for info (5 minutes) and once decided, he had vehicle and paperwork ready to go when we got there. Very thorough and informative and a great price for our new Pacifica!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! Making sure our customers receive efficient and amazing service is one of our top priorities, and we are quite proud of Nick's hard work. Please give us a call if we can help you with anything in the future!

wonderful service

I was so pleased with my service at Shuman. Everyone was so friendly and knowledgeable. Mike Weinstein was extremly helpful and Chuck C did a great job getting My jeep "good to go". Will be back for any other work I might need. I also appreciate everything Kyle Gordon did to help me out too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you! We're happy that everybody could work together to find you the perfect Jeep. Congratulations on your new car and we look forward to seeing you again!

Great service!

This is the second time we have bought an SUV from Amy. She is fantastic, professional and goes the extra mile! We will be back at Shuman for our next new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear Deborah! We're glad that Amy could help find another car for you, she is terrific! We greatly appreciate your business and glad that you chose Shuman again. We'll see you next time, congratulations!