Sheehy Toyota of Laurel

I wasn't planning on purchasing a RAV4 bur my salesperson Luis Medina made it possible, He is a great!!

Great experience as always when dealing with Sheehy! Kevin Alder (sales) was super to work with. Great communication and great follow up. And Rodney Dennis in finance was great as well. I felt informed and comfortable, and not pressured at all. Highly recommend!

Sales team, Miles Washington and finance department Rodney Dennis provided excellent service.

We are so happy with Mr.Luis Medina service and attention, we found the car we need 100% service we recommend Sheehy Toyota

Kevin Alder is the best sales person ever! He made the process of buying my car so easy, he went above and beyond to ensure that we got our perfect car. Great job Kevin! You are an exceptional Sales person!!!

The bad reviews are 100% correct. Beware of this place. False advertising, bait, and switch. Online they show they have over 35 4Runners in stock and just loads of inventory in general. I drove 1 hour to get there and come to find out they have 0. Not only that, but they markup their cars. I asked in advance if they do that and they said NO in email, but when I get there I find out they do. I ask them why they lie and they just say “it’s to get customers in the door”. Well it’s not right to make someone go out of their way and take 3 hours out of their day just to get them in the door at all costs, a cost to me. Unethical business practices. I will never buy anything from here in the future no matter what and I advise everyone else to not waste your time and do the same. If they lie desperately before you even get there, imagine the shenanigans they pull on you in finance. Stay away from this shady place. I would strongly recommend new management.

The most dysfunctional communication I've had with any dealership. Unprofessional, irresponsible, where there word means nothing.

Worst experience buying a car in my life. Bait and switch, lies, threats, broken promises and wasting time are what we experienced. If we had had other options for the car we wanted, we would have taken them. I don't think they are too different than other dealerships during the pandemic, but they certainly aren't better. I look forward to the day when buying a car did not involve dealing with people like this.

Avoid this salesman named Kyle. He would overpromise you the deal and lie about their inventory to lure you into the buying process. When it's time to close the deal, the promises are no longer on the table anymore. Time wasted.

Quick and easy buying process. Great customer service!