Reviews
Awesome customer service!
Awesome customer service! All maintenance services explained in a thorough manner. Would definitely recommend this full service dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denise, we're delighted to hear you had a great experience with our team at Koons Woodbridge Buick GMC! Thank you for recommending us and we look forward to serving you in the future.
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. James and Genie were outstanding as was Tony. The place was buzzing with customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that James, Genie, and Tony provided outstanding service at Koons Woodbridge Buick GMC! It's great to know the team made your visit enjoyable. Thanks for sharing your experience with us!
My first time at this service center the agent was up
My first time at this service center the agent was up front and seemingly honest.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your kind review warms our hearts! Thank you from the Koons Woodbridge Buick GMC Team.
All the people we deltveith were very nice and always
All the people we deltveith were very nice and always helpful. I give James a 10 + rating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harold, thank you for sharing a positive review of James and Koons Woodbridge Buick GMC!
Good service and customer support.
Good service and customer support. Satisfied and will return. And the curtesy driver to and from my home was great. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tyrone, we're delighted to hear you enjoyed the service and customer support at Koons Woodbridge Buick GMC. It's great that our courtesy driver added to your positive experience. We look forward to welcoming you back!
Always above average customer service!
Always above average customer service! Transparent price estimates and delivery as promised. Highly recommend this Service Delartment. Thanks Dan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Dan and the team at Koons Woodbridge Buick GMC provided you with exceptional service! Thank you for recommending our Service Department, we appreciate your support.
Nader was my sakes person we talked a few times over the
Nader was my sakes person we talked a few times over the phone before I was able to get the the dealership to meet him everything he told me was true about the truck I wanted he kept the numbers the way I needed them to be and even got me a better finance option to get me a better APR than my own bank so I’m greatful for all his hard work and help he did an excellent job for me going out of his way to make sure I was happy and satisfied I got my beautiful pick up truck and I’m happy and satisfied with my purchase from Nader
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Nader provided you with such a positive experience at Koons Woodbridge Buick GMC! It's great to know he went above and beyond to ensure your satisfaction, especially in securing the best financing options. Enjoy your beautiful pickup truck, and thank you for choosing us!
Always have a great experience at this dealership i
Always have a great experience at this dealership i really appreciate Dan and the team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charles, we are thrilled to hear this positive feedback! We will be sure to share your kind words with Dan and we hope to see you again here at Koons Woodbridge Buick GMC!
We recently purchased a vehicle from Koons Buick & GMC
We recently purchased a vehicle from Koons Buick & GMC Woodbridge, VA and what an experience! I wish I could do more start than just 5 ⭐️⭐️⭐️⭐️⭐️ Our sales rep. Jeannie was an amazing person before a sale woman and helped us at every step of the process. We were never felt pushed or rushed to do anything that we didn’t want to do. In my honest opinion, in my last 25 years of car purchase experience this was the best experience I and my family had. The finance guy Jonathan was also very helpful and down to earth person. He suggested best opt up N.A. but never forced or showed any attitude when we politely denied. It is very hard to find this type of dealership and people who really make an experience of a lifetime for you. Way to go Koons Woodbridge and will definitely comeback in future for my family’s vehicle needs. Thank you Jeannie and Jonathan!! 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pinal, we're delighted to hear that Jeannie and Jonathan made your experience at Koons Woodbridge Buick GMC so memorable! It's wonderful knowing our team provided such exceptional service. We look forward to welcoming you back for any future vehicle needs!
Misinformation, improper fees, sketchy .
Misinformation, improper fees, sketchy . Different answers to the same questions. Very poor customer service. Will mot buy from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase