Reviews
I left messages with no response.
I left messages with no response. Need service and and warranty contract. My car needs a replacement of the driver's side mirror and the passenger front hubcap. I have had no response from the service department when I was told by Carl Joyner they would call. I was also told by the women who answered my call the service department would call me. I have asked repeatedly for a copy of the warranty contract with no response.
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- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
I apologize, but I am unable to locate any files for you in our database. However, if you have had a negative experience at our dealership, we would like the opportunity to speak with you to try and address any of your concerns. At your earliest convenience could you please contact me at 352-564-8668 ext. 5252? Thank you, Jaimie Cummings Customer Relations Manager
Steve was very professional and courteous.
Steve was very professional and courteous. Assured me that if I had further issues to call. Waiting area was great. This place is first rate
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words about your service visit! We appreciate your business!
Very friendly and knowledgeable,I would not hesitate
Very friendly and knowledgeable,I would not hesitate coming back for my next vehicle purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
Thank you Parker and staff for putting me into my new Kia
Thank you Parker and staff for putting me into my new Kia Soul! I love it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your great review! We know that you are the reason we are here!
My battery had died and they had it replaced and had me
My battery had died and they had it replaced and had me back on the road without an appointment in a very short amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!
Steven did an excellent job of providing detailed
Steven did an excellent job of providing detailed information regarding the status of our vehicle. He provided exceptional, genuine customer service, and exceeded our expectations. The service to our vehicle was excellent, we received a complimentary car wash, and our vehicle was ready quicker than we expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
I have been using this location for over 12 years.
I have been using this location for over 12 years. The care and integrity of the service department goes far and beyond any expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
Syed was absolutely amazing!
Syed was absolutely amazing! I felt like he went above and beyond to make my experience great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
Above and beyond on all aspects of this dealership.
Above and beyond on all aspects of this dealership. Always enjoy the fresh coffee and donuts !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
Polite !
Polite !!!!!best service ever.appear !it’s tough to be required to be use many when they are not necessary
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!