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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Love this place great customer service.

Love this place great customer service. Friendly and knowledgeable service people always ready to help you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

The service department is very good , I work with Steven

The service department is very good , I work with Steven who always consistently does a great job ! They are a careing professional locations . I have gone there several times , Al way a good experience

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

The staff, from start to finish, were the epitome of

The staff, from start to finish, were the epitome of professionalism. I had never bought a Kia, only German vehicles. Therefore, I was a little reticent about venturing into unknown territory. Roger explained every nuance, differences in packages and trim, ensuring that I made an informed choice. I have not experienced that level of expertise at BMW or Mercedes. Jason touched on all points of financing, which made it a quick and easy decision. Carl reviewed the different advantages to the numerous extended warranty levels, also making it a smooth transaction. I ended up with a top of the line vehicle, with the right amount of coverage, and an excellent interest rate. All in all, the staff are an amazing group, providing me with the peace of mind that I made the best choice for my wallet and my family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

When I purchased my car back in October I noticed the oil

When I purchased my car back in October I noticed the oil change sticker on my windshield had a mileage on it that made the car overdue for an oil change. I spoke with the salesman and he assured me that an oil change had been completed. I received an email yesterday that stated my oil change was due at 60,000 miles. When I purchased the car it had over 62,000. Meaning the carsaleman lied. I drove my car almost 5,000 miles over the needed service and could have damaged my engine. I would not recommend this dealership because they are dishonest.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Steven was very efficient, polite and professional. It's great to have a dealership that provides great service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Steven provided you with excellent service!

Great service department!

Great service department! They answer your questions, scheduling was done with ease and work done and vehicle was back to us in timely matter. We needed our brakes serviced and we weren’t pressured to have any additional work done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

Wait time is reasonable, telephone contact is not

Wait time is reasonable, telephone contact is not efficient, no other major issues or problems

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

On time.

On time. Knowledgeable staff. No high pressure. Dealership clean and attractive. Complimentary coffee, donuts, etc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

Great friendly people.

Great friendly people. They really worked to get me into a new car. Super helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

Nice dealership, friendly staff, clean facilities.

Nice dealership, friendly staff, clean facilities. vehicle was serviced as requested in good time, with a complimentary detail. All options were given with no pressure. Good advice and helpful with information I requested.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.