Reviews
Always clean and professional.
Always clean and professional. They get the job done right, expediently with lots of friendliness!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the opportunity to maintain your vehicle! Thank you for your review!
I found Devin very helpful.
I found Devin very helpful. He was friendly and though I arrived early, my car was serviced quickly and I was on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had ordered an extra key for our KIA after a loss.
We had ordered an extra key for our KIA after a loss. They said it would take 5 days. It took 5 weeks. After making a service appointment, they programmed the fob but forgot to give extra key we had ordered. Did not seem like anyone in service department knew what was going on. One hour and a half later, we got what we needed. We were NOT happy with a simple task that needed to be done.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I sincerely apologize for your negative experience. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. If you would like to discuss the matter in more detail, please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager
The Service department worked to address all my concerns
The Service department worked to address all my concerns as soon as possible and explained invoicing
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!
The service was excellent and they took good care of my
The service was excellent and they took good care of my vehicle. The waiting area was clean and well maintained.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words about your service visit! We appreciate your business!
Very nice people here.
Very nice people here. Would definitely recommend to others. Won’t hesitate to buy here again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Made my appointment with Devin Gillespie on the day I
Made my appointment with Devin Gillespie on the day I wanted and everyone was professional. Great Dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your high rating! We appreciate your business and your review!
Excellent service.
Excellent service. Explained everything so that I would understand. Would highly recommend this dealership and service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
Rick Hanak was very honest & forthcoming.
Rick Hanak was very honest & forthcoming. He alone with all that I came in contact with was very helpful.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business! We appreciate your taking the time to tell us about your experience.
Great experience.
Great experience. Respectful and explain what I needed done in ways I could understand. Will with out question go to this dealership again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!