Reviews
I'm very pleased with the KIA Sportage and happy with the
I'm very pleased with the KIA Sportage and happy with the purchasing process through Jenkins KIA.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!
Devin was very helpful, friendly, and professional.
Devin was very helpful, friendly, and professional. Steven (who is always friendly and accommodating) met me, as I arrived earlier than my scheduled time, and set me up with Devin. I remained in the waiting area and enjoyed the time spent while munching on a couple of doughnuts, drinking coffee, and watching the tv. Devin identified additional work needing to be done without pushiness; giving me a choice. Our OB (name of our car) was returned to me clean and running well. Thank you JKCR for a wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
Steve was absolutely amazing.
Steve was absolutely amazing. So nice to see a cheerful smiling face as soon as we arrived. Customer service was amazing, Steve is one of the big reasons we will be back! Love the snacks and amenities as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!
Everything went very good.
Everything went very good. Only thing was that the car did not get vacuumed out as it was supposed to be done.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your patronage and feedback! We apologize that your vehicle was not vacuumed properly and would like to make it right. Stop by any time and we will re-vacuum it for you.
Super easy to work with this dealership.
Super easy to work with this dealership. Great people and well above average service. We are so pleased with Jenkins Kia that we drive over two hours to this dealership when we are within walking distance of a dealer in Jacksonville.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
They are awesome.
They are awesome. Have been a customer since they were Citrus Kia. This is my third Kia. I love them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
I have always had a positive experience at the
I have always had a positive experience at the dealership. From the purchase of my car to all the service representatives Jenkins Kia Crystal River has delivered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
They ripped me off a senior Citizen!
They ripped me off a senior Citizen!!! Brought in my late wife's 2008 Kia Sorento for a no start in the morning issue. Well they had it for 8 days, and they called me and told me it was fixed and that it was the plugs. I did not believe it was the plugs because the car would not crank, If it were plugs it would still crank. They charged me $529.00 got the car home and the next morning the car would not start. They ignore my phone calls as my phone number is in their system. bunch of crooks at the Jenkins auto Group !!! I will be filing complaints with the BBB, Florida Attorney's office
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I sincerely apologize for your negative experience. Our Service Manager has tried reaching out to you a few times to help resolve your concerns. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager
Bunch of crooks and liars !! they called me once and only after my postings on this site and on other social media platforms. TOO BE CONTINUED !!!
Call, very helpful considerate told me a lot of things.
Call, very helpful considerate told me a lot of things. I didn't know. They really help me get my work done. He's an asset to Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!
Very friendly house staff.
Very friendly house staff. Steve is a good svs manager. Love the waiting room. Good communication from all svs members! Bathroom very clean .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!