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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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It's certainly the team at Jenkins Kia that makes the

It's certainly the team at Jenkins Kia that makes the dealership. Always pleasant, helpful, quick, and quality work. Thanks for keeping our Telluride in top shape!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

everything was fine.

everything was fine. We had a recall issue and it took two hours which I thought was excessive but other than that, everything was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

Out-of-state visitor and needed an oil change in our

Out-of-state visitor and needed an oil change in our 20202 Kia Niro. Steven told us exactly how long our appointment would take, showed us where the donuts and coffee were, and then came and got us when our maintenance was complete. They also took care of a recall for us while we waited in their spacious customer lounge. If we lived in the area we would definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

I was very happy with recall service.

I was very happy with recall service. That was performed and very grateful for recall Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

My first visit wasn’t as expected because after setting

My first visit wasn’t as expected because after setting up an appointment and getting to the dealership, the part they need was not there. I had to reschedule. But other than that my experience was OK.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

I went to Jenkins Kia seeking a Rio and drove out with a

I went to Jenkins Kia seeking a Rio and drove out with a sportage. Everyone involved in the sale and transaction were professional and a pleasure to work with. I don't see Michelle on the list but she was also pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

bait n switch price, not told correctly if a penalty for

bait n switch price, not told correctly if a penalty for early repayment of loan vs paying cash, which I was ready to do Sales rep didnt try to answer my questions and only saw test drive before showing other cars etc.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

Great job, thanks for your help Best waiting area ever.

Great job, thanks for your help Best waiting area ever. I look forward to my next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

Efficient, polite.

Efficient, polite. Didn't have to wait too long. For once did not try to sell me service I didn't want or need

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

Very responsive to our mechanical emergency.

Very responsive to our mechanical emergency. Efficient, effective and competent from time we drove in to explaining what had to be done. We are grateful they were there for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!