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Jenkins Kia of Crystal River

(4,389 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Staff treats you like family, not a customer!

Staff treats you like family, not a customer! Friendly, courteous and very knowledgeable in their job. Friendly faces make great places!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Steve in service did an excellent job.

Steve in service did an excellent job. I’m am very satisfied with the service and the cashier. I would use Jenkins Kia again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

Devin was very helpful on the phone and informative.

Devin was very helpful on the phone and informative. Service was quickly done, good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

Everything was great.

Everything was great. Didn’t have to wait as long as I thought I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review! We know that you are the reason we are here!

Fast and easy car purchase.

Fast and easy car purchase. Good deal and fair offer for my trade in vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

Service Department is very good.

Service Department is very good. Service writer Steven took great care of me. Donuts and coffee while you wait is a bonus! Will be back for my next service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Steven provided you with excellent service!

The service was done timely and accurately.

The service was done timely and accurately. I felt no pressure to complete additional work that was recommended, but not critical. Overall, my experience went well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!

The dealership was very clean.

The dealership was very clean. The staff was very professional and friendly. I really enjoyed the amenities.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

The guys made the buying process quick and easy.

The guys made the buying process quick and easy. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

very poor trade in only 8,000.

very poor trade in only 8,000.00 for 2020 loaded soul, lied about trailer hitch. overall I have been coming to KIA for over 10 years, and this was the worst I have ever been treated I will not be coming back.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I apologize for the negative experience during your purchase. I would like the opportunity to resolve your concerns. Please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager