Reviews
Great!
Great! Never had such wonderful experience with a company like KIA. Will go there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words about your service visit! We appreciate your business!
Wonderful service Dave customer service person is the
Wonderful service Dave customer service person is the best in the world you've got he knows his stuff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!
Crystal River took care of an issue the Ocala dealer
Crystal River took care of an issue the Ocala dealer ignored. the People alt Kia Crystal River are very good!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! We appreciate your support!
I really like this dealership.
I really like this dealership. From sales to the service Dept. Special thanks to Stephen in Service and Brandon in sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
I called Jenkins Kia for serviced my vehicle.
I called Jenkins Kia for serviced my vehicle. They purchased there and they got me in and taken care of within an hour and a half. Awesome service, highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business! We appreciate your taking the time to tell us about your experience.
As always, Steven Caron greeted me with a warm welcome
As always, Steven Caron greeted me with a warm welcome and smile. He and the entire staff at Jenkins Kia of Crystal River are an absolute delight to work with! I will continue to bring my vehicle here for all services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
Thanks to the last two service appts taking way longer
Thanks to the last two service appts taking way longer then they should, can't get a call back for days on questions about your car sitting there waiting to be serviced and them not giving you proper info in sold my car. I didn't appreciate a 30 minute service taking 2.5 hrs and costing me a to cancel an appt. The second service 11 hr job took 5 business days to complete once the part was received. Was a Kia owner for 13 yrs and 4 vehicles. Bye-Bye. Thank you Jenkins I will never buy a car from you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I apologize, but we are unable to locate any information in our system for the name associated with your Dealer Rater account. However, we do pride ourselves on providing the best service possible and would like the opportunity to address any concerns you may have. Could you please contact me at 352-564-8668 ext. 5252 at your earliest convenience? Thank you, Jaimie Cummings Customer Relations Manager
Great service and Steven Caron is a very polite and
Great service and Steven Caron is a very polite and explains every detail that’s going on with your car. Very very pleased!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! We appreciate your support!
Well, everything good but they messed up.
Well, everything good but they messed up. I know giving me a little sticker for the window and he didn't reset the maintenance thing on my car and I was really disappointed because of the 3% surcharge for using a credit card they could explain that before I set up the appointment and was ready to pay for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
Car was in and out within 45 mins for scheduled oil
Car was in and out within 45 mins for scheduled oil change and tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!