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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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The guy in the suspenders was a great help.

The guy in the suspenders was a great help. Excellent service. Unfortunately the first guy Devin, was absolutely NO help when I dropped my tire off, even shaking his head no like he didn’t want to deal with me but the next day when I went back to get my tire put on the guy in the suspenders was a great help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

Very courteous and made our buying experience not so

Very courteous and made our buying experience not so dreadful as everyone knows buying a car is quite the challenge as the waiting is a bit much. I actually had my 81 year old mother with me and she didn't complain once and that my friends is a huge achievement!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

I like the way I'm treated at Jenkins in Crystal River by

I like the way I'm treated at Jenkins in Crystal River by Dave Bushnell in the service department. He does not cut short your conversations just to speed things along. He completes his interactions with you and makes sure you are satisfied with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

My husband Michael and I drive from Chiefland Florida to

My husband Michael and I drive from Chiefland Florida to Jenkins Kia in Crystal River because Dave Bushnell takes such good care of us. He is always top notch customer service and we love that about him. We want to thank Dave for always making us as feel valued customers by Jenkins Kia in Crystal River. Signed Diana and Michael Broderick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

We dropped our car off at the appointment time, and they

We dropped our car off at the appointment time, and they were waiting for it, told us it would take 90 minutes, and the car was ready when we returned- thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

service for car

Was taken right in, service explained and I was kept informed of time to be finished and other service recommended. Everyone was very pleasant and checked out right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

Great Customer Service

They are always king I called the night before they got me right in the next morning, with no problem. I picked it up in a couple hours Thank you for the hood customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

Great Customer Service

They are always king I called the night before they got me right in the next morning, with no problem. I picked it up in a couple hours Thank you for the hood customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

it was a good experience in all although the wait seemed

it was a good experience in all although the wait seemed a little long the area to wait in was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

Roger and Kyle went way out to assist me with my

Roger and Kyle went way out to assist me with my purchase. Enjoyable experience and this is my third purchase there. Also Jamie in Customer Relations is fantastic. I am a happy old guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!