Jenkins Kia of Crystal River

It's always a pleasure to bring my car in. Steve Caron is friendly, and keeps you updated on what is going on with the car and explains what was done.

I was very well taken care of. Was done in a timely fashion. Thanks Steve.

I was a very emotional client and they were very patient with me and treated me with respect.

Always have what has to be done. People are very friendly and they should put a popcorn machine in the waiting room instead of sweets. Thanks

It's always a pleasure to bring my car in. Everyone is friendly, they keep you updated on what is going on with the car and explain what was done.

I enjoyed working with Kevin and the rest of the sales team. The service team was great too.

Once again Devin Gillespie took excellent care of getting the service done that my vehicle required in a timely manner in spite of the service department b being very busy.

I highly recommend this dealership without reservation! You are still important after the sale. Dave is a super service advisor - always patient when we have questions and willing to assist in any way he can!

Sales rep smooth talker…then when sale handed over to Sales GM , no longer had interest in future contact it seemed. The promise certain items and dates to receive items kept getting pushed back. Sales GM said we will take care of you…and we felt taken advantage of. Again , several items we were to receive on the 2020 Santa Fe became an issue. Finally received 2nd key fob almost a month later after calling back several times to both the sales rep and the manager. Sales rep only returned two calls and ignored text/emails sent. At least sales GM called back but kept promising to follow up, which was slow. Felt like the sale was done and oh well on the promises. (Owners manual and driver side door card) The card and paint is damaged and neither sales person acted shocked. It was found that the car had a prior attempted break in and the door panel and inside latch area were not repaired. NO mention of break in attempt was said by sales personnel. Both sales personnel, when asked about the 10yr/100k warranty left (car had 37k), stated it was good. Then both acted surprised when we found out the truth. The finance mgr later told us that NO it was no longer honored. We would have to re-purchase a warranty to cover the remaining time/mileage. Also, the dealership markups we’re in stone according to the finance mgr. He stated that the sales manager would probably NOT budge on the price. He asked, he said, and it was a non negotiable list. I should of walked away from the deal that was offered looking back. That’s no me. I just thought you should know what took place and that I can’t in good faith recommend any of your dealerships. Respectfully, Don Andrukat

I have also dealt with Tim Torres. All at your dealership are very friendly and very easy to speak to.