Reviews
Toyota Camry Lease
This is my 2nd lease from this site and I am sure I will return for my 3rd. I like and trust the people I work with here. The buying and regularly scheduled maintenance processes are pretty smooth and convenient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thanks for the positive review and your continued business to Suburban Toyota! It's great to hear that you continually have excellent experiences with our staff and dealership. We look forward to your next visit!
My AWESOME 2017 50th Anniversary Corolla!
I would have to start my review with my salesperson Ray Sadler. He was most helpful from the time I first entered the dealership right thru to taking delivery of my Corolla. I also compliment the finance person for getting me approved for a loan quickly even though my credit is less than perfect. My purchase experience was totally wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the new 2017 50th Anniversary Corolla! We are glad to hear that you had an outstanding experience with Ray, Matt, and Mike shopping for your new vehicle. We hope to serve you again in the future!
Great experience
Jon is a good salesman, I never felt rushed, pressured or anything. Thanks Jon, glad I left the other dealer and came to suburban. And thanks to Mike Talampas as well, very nice guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
superb!
Very good experience. Salesman was patient with us, knowledgeable, helpful and very pleasant
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future.
Quick and Professional
Had Ray Sadler as my Salesman. He was the man! This was my first car purchase (TRD Off Road Tacoma) and I admit, I was nervous. The whole process ended up going great and I was able to trade my tired old car in and walked out with a brand new truck in an afternoon. Boom. Would definitely buy here again and I absolutely love my new Tacoma. I couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, we are so glad that you're enjoying your new Tacoma! We look forward to providing all of your vehicle service needs in the future!
Awesome
Great service and sales. Guy was tremendous no pressure at all.Would buy again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd, it?s always nice to hear from our customers. We are very happy to hear you were so satisfied with Guy and the rest of your dealership experience. We look forward to serving you again!
Excellence!!!! Pure Excellence!!
I got exactly what I wanted and the price I wanted. Very happy with the service and attention as well as the hard work I received. I love my vehicle and enjoyed my first lease with this dealership and I am returning for my lease trade in for another lease and am already getting the service I knew I would. Thanks Dennis!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first lease with Suburban! It's great to hear that Dennis provided you with an excellent transaction process. We hope to work with you again once your lease is up!
Wonderful Experience !!!
As a first time Toyota owner I couldn't have been more satisfied with the service offered at the dealership. Leng Huang was very helpful and went all out to make me comfortable and understand the terms. She was great at following up and ensured that the deal was a win-win for all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive review! We are glad to hear your service experience with us was nothing short of excellent. We hope to serve you again in the future!
Love my car and my sales person
Once we came into the dealership, Leng was the first one who saw and introduced herself to us. She took the initiative to greet us and have us as one of her customers. She was very kind and social, I did not feel uncomfortable around her. Leng really tried to best to understand her customers and made sure that we got everything we need. She is a hard worker who makes sure she helps her customers' needs and make sure they are satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always appreciate positive feedback and we are happy to hear Leng met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!
Phenomenal sales person
Leng is someone who could get the things done for you. Very genuine, understands the customer needs and gets the best for them. She worked hard and got the things done super quick. When other dealers tried dirty tricks and gave more pressure for Leng by not letting her to get the car, she still went above them and got the things done. Suburban Troy needs many more Leng.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had an amazing experience shopping for your new vehicle with Leng! Congratulations, and we hope to serve you again!
