Reviews
"Guy Mulder Superior Service"
Guy gave the best service I "ever" had! He was professional and knowledgeable about the car industry, and he understood my needs as a working college student. I love my Toyota Matrix. Thank you for making my dream come true. Outstanding Superior Service! Lavina Gibbs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lavina, thank you for the great feedback, and congrats on your new Toyota Matrix! We are so happy that you had a positive experience with Guy and we can't wait to work with you again!
Very pleasant experience in buying a car
The dealership is great. Sales person Ray Sadler was very nice to deal with. He explained every details of the car and made the transaction very smooth. If you are planning to buy a car, I would strongly recommend to contact Ray Sadler.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the new vehicle! We are always happy to hear from satisfied customers such as yourself and we look forward to helping you with the next one!
New 4runner
Very professional and easy to work with. Everything as described.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We hope to see you again soon!
I Love Suburban!
Two things happened. One, I went there to get an oil change for my 2005 Corolla. Two, I decided to buy a 2017 Camry Hybrid. Buying a new car is a long process. Everyone there was fun, friendly, smart, helpful. They smoothed over any glitches (the banks were closed, our insurance agency was closed). And now I'm driving a beautiful, brand-new, deep blue Camry. I love it!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rita, congratulations on the new 2017 Camry Hybrid! It is so nice to hear about your great experience shopping for the vehicle with our Toyota team! We hope to work with you again for any of your vehicle-related needs!
Lazer was GREAT!
I had an incredible experience leasing a car from Suburban Toyota in Troy and, most importantly, dealing with Lazer. This was my first time leasing a car on my own as an adult and Lazer went above and beyond to make my experience a smooth one. He was friendly, attentive, responsive and did everything he could to find me not only the right car for me, but also the right car for my budget (which was important just before the holidays). I ended up driving out of the dealership that day with a new 2017 Highlander, and couldn't be more excited for the next 3 years with it. All thanks to Lazer! Honestly, please go in and see him if you are looking to lease or buy a vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Lazer! Congratulations, and enjoy your first leased 2017 Highlander! We look forward to working with you again when your lease is up, and taking care of all your service needs in between!
Conner Henry Awesome Service
Conner Henry, thank you for your patience in explaining each and every details of cars and options in buying car. Good Service. Awesome Service. Thanks Ashok
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great feedback!
Truck service
Overall, fast and good service. They always get me in and out of there quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive feedback, Suzanne!
Excellent Service- Above & Beyond!
Great Experience Above & Beyond - Betty & Tamara Reynolds The dealership was great. Our saleswoman, Leng was very prepared and went out of her way to accommodate us. At the end of the day, she and the dealership were prepared with paperwork ready to sign. Easy and pleasant experience. Great Job Leng! If you're looking for a car, she's your go to person. Happy Holidays! Read More
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Betty and Tamara, thanks for the great feedback! We are so pleased to hear that Leng went above and beyond to make your car buying experience so positive and enjoyable. Enjoy your new vehicle and we can't wait to work with you again next time you stop in!
Thorough service appointment
Dropped car off the evening before our appointment. Prompt call in the morning letting us know that car was going in for its service and recall work. Got a couple of follow up calls regarding other items. Very thorough. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great you had a positive experience with our service department and we look forward to servicing your vehicle again!
checkin for srvice on auto
checking my Sienna in for service was handle in timely manner and plus I appreciated answer given me to my questions that I could understand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback and 5 star rating, Leonard!