Reviews
Great sales person
I was very happy with my New car purchase from Leng, she found us the car we were looking for at a great price. I would tell all my friends to buy from her
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks you so much for your business! Please enjoy your new vehicle in good health and let us know how we can help in the future!
New Highlander
Very pleasant experience at Suburban Toyota of Troy. Leng was wonderful- made the whole experience enjoyable. She located the vehicle fulfilling our wishes. We love the Highlander-exactly what we expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks you so much for your business! Please enjoy your new vehicle in good health and let us know how we can help in the future!
Great Sales experience w/ Leng
Our experience at Suburban Toyota was great. Leng made the entire process very easy. She was very helpful in making our decision with the Highlander XLE we chose. We went back to the dealership 3 times b/c we were so indecisive, but Leng was very patient with us. Even more so, she was very helpful in getting us to a monthly payment that was even less than we were willing to pay. I can say that Leng provided us with the best, no pressure, but attentive car shopping experience I have ever had. I was already a dedicated customer to the Toyota/Lexus family brand and it's experiences like this one that will keep me as a dedicated customer. We love our Toyota Highlander.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks you so much for your business! Please enjoy your new vehicle in good health and let us know how we can help in the future!
Excellent service
When I first got to the dealership, I told Lazer exactly what my budget was, and he quickly pointed me in the right direction. He even stayed late to let me take a test drive and came in on his day off to finish the sale. Mike in finance was also very straightforward and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Lazer met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!
All Around Great Dealership!
I had an amazing experience financing my first car at Suburban Toyota! I worked with Guy Mulder and he went above and beyond in preparing my file for approval on my 2013 Nissan Sentra. The dealership made sure my car was in good working order before handing it over to me, and the process of trading in my old car and signing the paperwork was painless! I would definitely recommend this dealership to anyone looking to buy a new or used vehicle as well as first time car buyers. Buying my new car was a life-changing experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We are so happy to hear that Guy went above and beyond to make your experience of buying a 2013 Nissan Sentra so enjoyable! Customer service is our top priority and it's great you were provided that! Enjoy your Nissan Sentra and we look forward to working with you again!
Professional and Efficient
I traded in my 2013 Toyota RAV4 LE FWD for a 2013 Toyota RAV4 Limited AWD with all the bells and whistles. The consultation and trade-in was seamless and equitable. I highly recommend Chris Yarbrough for being honest and professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new 2013 Toyota RAV 4 Limited AWD! We are always happy to hear from satisfied customers such as yourself and we look forward to helping you with the next one!
1st Time Buyer of a Toyota
My experience with our salesman George Varughese was very good! George was friendly and took the time to answer all of our questions regarding our car purchase. We purchased a Toyota Corolla Special Edition and we love it!! It is quite a change from driving a mini-van for the last 22 years! I have not been in a car showroom for a couple decades and wasn't sure what to expect. George put me at ease and made the car buying experience a very positive one! He walked us through how to use the navigation system and other neat features of the car that were all new to us! I even stopped by the dealership a week and a half after purchasing the car to ask George some questions and he took the time to once again answer all of my questions. The entire shopping experience was positive. I would recommend Suburban Toyota and specifically George to anyone interested in purchasing a Toyota!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, thank you for your feedback and congrats on your new Toyota Corolla! We are so pleased to hear that George provided you with the best customer service and could make your experience with us so enjoyable. It is great he could answer all of your questions even after your purchase. We hope you are enjoying your new Corolla and we look forward to working with you again!
Great experience
Eugene was very friendly and knowledge . At first ,we just wanted to take a look and going to buy a car later ,but at last we bought the car with the price we wanted.The experience of purchasing was very comfortable. Great job !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Eugene met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!
Great Service
The sales team worked hard to get the payment I wanted. Chris was very friendly and went out of his way to help me with the purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tracy, we always appreciate positive feedback and we are happy to hear Chris met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!
great expierience working with the staff
lazar was great to work with, did not pressure us in any way. Knew the model Toyota we were interested in and answered all our questions, offered us several options when purchasing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always appreciate positive feedback and we are happy to hear Lazer met all of your car shopping needs when you purchased your new vehicle! We look forward to servicing your vehicle and helping you out with the next one!
