Reviews
Fast friendly and very eager to make sure I got the
Fast friendly and very eager to make sure I got the vehicle I wanted. Will definitely be a repeat customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Ferndale made your experience enjoyable. We look forward to serving you again in the future!
Best customer service I’ve had in years.
Best customer service I’ve had in years. Chris made everything work perfectly to my satisfaction and circumstances. He’s a true dealers gem and a blessing to the Suburban Ford company.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Chris provided you with exceptional service at Suburban Ford of Ferndale! Your kind words mean a lot to us, and we'll be sure to share them with the team. Thanks for choosing our dealership!
Salvator was an excellent salesman.
Salvator was an excellent salesman. Would highly recommend and will be back for my next lease.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elena, we're happy to hear Salvatore provided you with a great sales experience! Thank you for the recommendation, see you next time!
Sammy was great.
Sammy was great. The process was simple. Pleasant fast and efficient. Would buy from again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Sammy and our team at Suburban Ford of Ferndale, Jerry. We look forward to working with you again down the road!
Teresa, my salesperson was awesome!
Teresa, my salesperson was awesome! She went above and beyond to make me happy. Paul give me a fair amount for my trade in too. I would recommend Suburban Ford to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cheryl, we're delighted to hear that Teresa and Paul provided such excellent service at Suburban Ford of Ferndale. Thanks for recommending us!
Sales person was the best.
Sales person was the best. I will return when I need more vehicles. He went way beyond my expectations
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Michael, we're delighted to hear that our salesperson exceeded your expectations at Suburban Ford of Ferndale. We look forward to assisting you with future vehicle needs!
3rd time and loyal customer for Suburban Ford of
3rd time and loyal customer for Suburban Ford of Ferndale. I will continue to trust them with all of my car buying needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tynisha, we're so grateful for your continued trust and loyalty to Suburban Ford of Ferndale! We look forward to assisting you with all your future car-buying needs.
This is my third time going through this dealership for
This is my third time going through this dealership for leasing. The process is always easy and hassle free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your leasing experiences with Suburban Ford of Ferndale have been consistently smooth and hassle-free. Thanks for being a loyal customer!
Mark Fontana?
Mark Fontana? was excellent to deal with was very helpful and answering all my questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Steve, it was our pleasure to assist you and we'll be sure to pass along your message to Mark. Thank you for choosing Suburban Ford of Ferndale!
The dealership was very clean well organized.
The dealership was very clean well organized. Everyone was very polite. Our salesman was outstanding Joshua Arcos.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you had a positive experience at Suburban Ford of Ferndale and found our dealership clean and well-organized. Joshua will be pleased to learn about your kind words! Thank you for the review.