Reviews
Soild, no nonsense salesman. Helped me out when I was in...
Soild, no nonsense salesman. Helped me out when I was in a jam, after I had purchased my vehicle. Saving up to buy a better vehicle. I will trust Ralph with that transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were extremely helpful and made the transaction as...
They were extremely helpful and made the transaction as painless as possible. The transaction was swift and did not take long at all. Thank you Tim
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to read such a great review about Suburban Ford of Ferndale!
Ralph made the stressful purchase of my vehicle a smooth...
Ralph made the stressful purchase of my vehicle a smooth and easy process. He was extremely helpful and knowledgeable Would recommend anyone looking for a new vehicle visit Suburban Ford Ferndale and ask for Ralph. Top notch experience all round today!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Et, thank you so much for your positive comments about Suburban Ford of Ferndale!
Ralph was very helpful and accommodating. He made my car...
Ralph was very helpful and accommodating. He made my car buying experience very simple and easy! Will be keeping Ralph in mind for future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always look for Brian to help me. He's honest and gives...
I always look for Brian to help me. He's honest and gives me advice that I truly need as I am cost conscience all the time. Appreciate everything he does for my car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much again for your feedback! We hope you have a great day!
If you are looking for an honest, straight forward sales...
If you are looking for an honest, straight forward sales rep, Ralph is top of my list. Always followed through. Very professional. cares about me and my family. We definitely go back to ralph!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Brad! We're so happy we were able to help you out!
Working with Ralph Geary made the experience of...
Working with Ralph Geary made the experience of purchasing a vehicle simple and fun. He worked with me to get a used Ford Explorer as our family vehicle since we just had a newborn. The vehicle needed a little bit of work done, so he helped with facilitating that - organizing process with Service Department, managing appointments, pushing service to get it done promptly, etc. He even dropped off the vehicle once it was done being worked on! He really went above and beyond for my family, so I'd highly recommend Ralph to anyone looking for a used Ford. He's very personable and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best sales experience I have had in several years. Very...
Best sales experience I have had in several years. Very pleasant to work with and even going to the finance department was a PLUS at Ford of Ferndale! Thank you for your assistance in my purchase as my time is limited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sarah treats customers like family. She is extremely...
Sarah treats customers like family. She is extremely knowledgeable and always works hard for all her customers. I highly recommend her and Suburban Ford of Ferndale ! Exceptional service and value. You won’t be disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew was very kind, prompt, professional and...
Andrew was very kind, prompt, professional and communicated with me concerning everything that was going on. I really appreciate everything. I will be coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
