Reviews
Airbag replacement
Very helpful making the appointment to get the airbag replaced. Didn't get pushy when I declined to have another problem serviced at this time. Nice people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback! We?re glad you had a great experience with us!
Dennis Was Phenomenal!!!!
I made an appointment with the Used Car Department due to I saw a potential vehicle of interest online at CarGurus. I called the dealership that morning and my appointment was for that same day; the afternoon. I was excited that the car was still available. My appointment was with Dennis L. When I arrived at the dealership, Dennis was great! He greeted me kindly and showed genuine interest in my request for a used Cadillac they had on their car lot. Dennis made sure that I was well taken of, he educated me along every step of the way, from test drive to purchase of the vehice. I am very pleased with my vehicle and the service that I received from Dennis L!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive feedback about your experience with Dennis! We’re looking forward to your next visit with us!
2017 Ford Edge
Smooth transaction from start to finish. There was no pressure to purchase my new car and all of my needs were met with precision and patience. This is my third lease and I will continue to go back in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, thanks for the positive review! We hope to serve you again!
Just Shopping
Kamin and the team at Suburban were awesome they went above and beyond the call of duty they had the car that I wanted a smooth transition for approval and I did not have to go to the Secretary of State office everything was completed in house, that?s the way to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We?re looking forward to working with you again in the future!
Great experience buying a car
I had a great experience buying my car from this dealership. I would recommend this dealership and sales rep to anyone that I know. Jake was kind and very knowledgeable about the ford product. He helped to pick a great choice of car for me based off of what i told him i was looking for. I am happy with my vehicle and feel that ford will be my choice of buying cars from here on out. Thank you Jake for making this car buying experience a great one. Also thank you for calling to check on me to make sure that everything was going well with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!
Car purchase
Sell person Mr. Darin Fogle was very helpful in every way...I would recommend him to other customers. Thanks...I am very happy with my 2017 Ford Fusion
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We?re looking forward to your next visit with us! Enjoy your new vehicle!
Fusion 2017
I have leased different vehicles from this dealership in the past and have always left highly satisfied. I recently purchased a new Fusion and am thrilled with it. Darin Fogle made the entire process smooth and painlesss.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review! We hope you enjoy your new Ford Fusion!
Dennis Was Excellent!!!
We arrived at the dealership before it opened. Immediately, someone came to assist us. Our sales rep, Dennis, was extremely kind & helpful in every way possible. We never felt pressured throughout the entire process. The dealership itself was clean & comfortable with a good selection of beautiful vehicles. We found the exact vehicle we wanted at an excellent price. Everyone from the manager to the finance people were great! We definitely recommend this dealership. Ask to work with Dennis!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the feedback! We’re glad you had a great experience with Dennis! Looking forward to your next visit!
Tom b
This was hands down the best car buying experience I've ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you!
Service
Always a pleasure to deal with Suburban Ford. Always helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah, thank you!
