Suburban Ford of Ferndale

I recommend this dealership for it's excellent costumer service and friendly atmosphere. This was one of the cleanse service centers I've eve visited. They have some reasonable prices.

My wife and I came into the showroom at 2:00Pm and by 7:00PM had the car and color that will fulfill my wife's needs for years to come. Mo did a great job getting us into the vehicles we wanted to test drive. Thanks again for a positive friendly experience.

I recently selected Suburban Ford of Ferndale randomly not contemplating the results. In my personal preference I'm glad to have spoken with Anthony C. to be my tour guide. He brings his expertise along with his "A" game to properly consider my companianship of a vehicle. Anthony C. chose "The Best!" package that was considered to my standards and submitted it to his Team of Scholars who help pamper me while wrapping up the closing deal in ah flash! It was a great adventure to have obtained my Z71 Siverado. from Suburban Ford of Ferndale! D. Shelby

In and out in 2 hours total, excellent sales service. Moe was prompt with following up.

If you're in the market for a used vehicle, you've got to see Dennis Lietz at Suburban Ford in Ferndale. My experience is a "Good Deal Gone Great". My wife and I were in the market for a used Ford Flex. Driving back from Troy, we saw a 2010 White Flex at Suburban. Monday evening, we went and met Dennis who told us the Flex had a deposit and showed us other vehicle. Saddened with couldn't find "our" car. When leaving I gave Dennis my business card and told him if anything fell through on the Flex to let me know. I few days later Dennis said the Flex was available again and I had 1st dibbs. Negoiated the trade in and we're driving away in "our" Ford Flex. Thanks for the help Dennis.

I located my car online the night before. I went to this dealer the following morning, very credit challenged and on time restrictions (I had to get to work by noon). I arrived at 10:04 am and spoke to Anthony Charles (sales man, a very good one, just look at the sales chart in there office:) I explained to him about my creditworthiness, my time restrictions and any concerns I had about finance rates and payment amounts. At 10:11 am I filled out a short credit application and was handed the keys to my new car to test drive. At 10:58 am, I returned from my test drive and LOVED IT! Still know answer but now even more determined. At 11:03 am, I was asked to contact my insurance provider and my car disappeared from sight. At 11:09 am, Anthony escorted me to finance department, where I met (wonder women) Colleen Coleman! Incredible woman and what I could see very respected from her colleagues. To get me approve at the rate and payment amount I needed, Colleen must've sold her soul LOL thank you! I signed my last paper at 11:59 a.m. stepped out of the dealer and into my freshly detailed and wash new vehicle! I was 22 minutes late for work but all is forgiven. Kudos to Anthony and Colleen great family atmosphere! Keep up the great work! I like this team so much that I bought another dream car from Anthony and Colleen 2 weeks later at even a better rate. superb service I will return! Customer for life..... M. Reed

Dennis is one of the best sales guys we've ever worked with. He was very personable and I hope I get the opportunity to buy from him again. The whole process was very smooth and simple. We got a great truck at a fair price. I think everybody walked away from the deal with a smile.

Our salesman was helpful and we got the car we wanted at the price we wanted. Everything was done professionally and in a timely manner.

My seller gave me so much knowledge and information and made my first time buying a car the best experience and I will definitely refer my family and friends to her, excellent job! Lila

My salesman Dennis was a great help Treated me like his own kid Didn't push me into buying but Was honest with me into buying