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DCH Honda of Nanuet

(1,537 reviews)
Visit DCH Honda of Nanuet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award
New (844) 231-0903 (844) 231-0903
Used (855) 760-4293 (855) 760-4293
Service (845) 580-2053 (845) 580-2053

Reviews

(1,537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Honda of Nanuet from DealerRater.

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Service Department

Excellent Service as always. Staff and technicians are always very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for this great review and 5 star rating! We really appreciate you coming to see us and hope you will let us know if there is any way that we can be of service to you in the future. Sincerely, Michael Porreca

Mrs ANGELA ZAMBETTI

I was extremely pleased with Bill Eagle andAnthony Celeste.They were very helpful to me to get the car I wanted. two perfect gentle men. This is my third Honda that I bought in Nanuet and it won't be the last . SINCERELY ANGELA ZAMBETTI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know about your recent visit to our dealership. I am so happy that Bill and Anthony were able to help you find exactly what you were looking for. Your continued patronage is greatly appreciated by us all. Please let us know if we can be of assistance to you in the future in any way. Enjoy your Honda! Sincerely, Michael Porreca

NYS Inspection

We have been bringing our car in for Honda Service year after year because the staff if very professional and upfront about any concerns or problems. Joe Sanservino was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review! We really appreciate your feedback and thank you for coming to see us! Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Michael Porreca

Mrs. Dolan

Great service, great customer service. I am happy with my experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much Sandra! Your kind comments are greatly appreciated. I am very pleased that your experience was a great one both in service and customer service. Thank you for making the choice to come and see us. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca

Joseph Praino

No objections. Well done all around I have no need to say more just to fill up space.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Joe! I am so glad to hear that your recent experience with our dealership was a good one. We appreciate you making the choice to come and see us. I hope you will let us know if there is anything that we can do to assist you in the future. Sincerely, Michael Porreca

Easy process, responsive

They came through with the car they promised. They always responded to my emails. Easy process to complete. Bought a car there before, would continue to purchase there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks so much for this great review! We really appreciate your feedback and thank you for coming to see us! Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Michael Porreca

Excellence

Always consistent Individual attention to every possible problem and concern of customer Prompt service Always courteous and friendly I am not associated with sales dealership or service I have been a customer for many years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this wonderful review! We really appreciate your input and thank you for coming to see us! Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca

problems were quickly diagnosed

I was very satisfied with the speed of diagnosing problems and fixing them. One of my cars is quite old, a 1999 Accord, and it has been well taken care of at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review! We really appreciate your feedback and thank you for coming to see us! Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca

oil consumption issue

Took an hour to find out that my oil was low and then wait a week to get it fix when I will lose my car for another week yet there was no inquiry if that would compromise me.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks you for letting us know about your recent visit to our dealership. I regret that your experience was less than satisfactory. It is never our intent to cause any inconvenience for our customers. Your satisfaction is very important to us. I would like the opportunity to speak to you about this in further detail if you could call me at your convenience at (845)501-8360 and hopefully we can make things right. I appreciate you bringing this to my attention, and I hope to speak to you soon. Sincerely, Michael Porreca

Rear Brake Job on 2009 Honda Accord

Good but definitely more expensive than non-dealer service centers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review Tom! We appreciate you coming to see us and for letting us know this feedback regarding your recent visit to our dealership. Your satisfaction is extremely important to us. Please let us know if there is ever anything that we can do to provide assistance to you in the future. Sincerely, Michael Porreca