Peter Boulware Toyota of Columbia

Horrible customer service waited for days before anyone called me with an status of my application

Dishonest and untrustworthy service department. Don’t perform the services that they claim too and when caught, their service manager, Tim Gortz, holds zero accountability for this and refuses to speak directly to customers.

Gratitude and praises for exceptional customer service exceptional, gifted, accommodating, hard-working, detail-oriented individuals 5 plus!!!!! Robert Drakeford, sales person knew my needs and met them! Best salesman ever! A GREAT MAN! Everyone loves Robert! Us too! Thank you! I traded up at a service appt Who knew? Jordan Meagher, sales manager who worked hard and made things possible. skilled, knowledgeable, and great hard working customer service. WOW Thank you, Jordan. Marcus Prevatte, sales manager, on the spot there to help when I needed a question answered. Pitched in without hesitation what an asset to this team. Thank you. Talmadge Bookert, Finance. WEALTH of knowledge, great guidance, efficiency, and a perfectionist to assure things are done right! A great Man! Thank you, Talmadge. Shameka Jamison, Service Consultant, took my call for help with my other Avalon, got me in, and took care of me after a tire blowout in the mountains s pothole...so grateful, thank you!!! Last but certainly NOT LEAST Lionel Hernandez, service consultant. The MOST attentive, detail-oriented, thorough, exceptional customer focus IHave EVER experienced. He solved 2 to 3 issues I had questions about and put me in a safe position, assured my parts were what the vehicle needed for performance and safety, and found the date a recalled product was replaced. He is an asset to your company and goes above and beyond. He has great customer skills and assures safety on the road. The work he performed was I. Record time. I would trust him with Mt car and my life. What a wonderfully exceptional ma

Gratitude and praises for exceptional customer service exceptional, gifted,accommodating, hard working,detail oriented individuals 5 plus!!!!! Robert Drakeford, sales person know my needs and met them! Best salesman ever! A GREAT MAN! Everyone loves Robert! Us too! Thank you! Jordan Meagher, sales manager who worked hard and made things possible. skilled,knowledgeable and great hard working customer service. WOW Thank you Jordan. Marcus Prevatte,sales manager, on the spot there to help when I needed a question answered. Pitched in without hesitation what a asset to this team. Thank you. Talmadge Bookert,Finance. WEALTH of knowledge, great guidance, efficiency and a perfectionist to assure things are done right! A great Man! Thank you Talmadge. Shameka Jamison, Service Consultant, took my call for help with my other avalon,got me in and took care of me after tire blow out in mountains s pot hole ...so grateful, thank you!!! Last but certainly NOT LEAST Lionel Hernandez, service consultant. The MOST attentive, detail oriented, thorough, exceptional customer focus IHave EVER experienced. He solved 2 to 3 issues I had questions about and put me in a safe position, assured my parts were what the vehicle needed for performance and safety and found the date a recall product was replaced. HE is an asset to your company and goes above and beyond. He has great customer skills and assures safety on the road. The work he preformed was I. Record time. I would tryst him with Mt car and myy life. What a wonderfully exceptional man! Thank you!

I have had nothing but bad experiences so far with this place. I am DONE!

Typical scammer car dealer. The trick is they add options and warranties that you don’t want but they claim that they can’t discount. This will be 4-5k over the price listed on the website. In the past this has been a practice of small private dealers but it has migrated to large name brand dealers.. what a scam. Avoid at all cost.

Bubba was our salesperson and he was the best!! Very personable and fun to work with. He did his homework on the truck we were interested in buying even though it wasn’t a Toyota. He was honest and upfront. We will definitely see him for our next vehicle purchase.

I had Roman Kelly and he was great! I didn’t have anyone walk up to me just yet and he was the first one to approach me and he did a fantastic job helping find the right Toyota Camry and I am one happy girl with my new 18 Camry. And I loved the finance advisor named Talmadge Bookert he was a toot and will have you smiling every second of the time! Great people and great attitudes!

Mr Barnard was absolutely amazing to work with! Very upfront and professional! Really enjoyed working with him. Thanks Guys I AM ENJOYING MY EDGE!!!

Tried to charge 3300$ worth of add one, including Boulware benefits, which is realistically worth 200$, and smart car technology, which did not even apply to my truck. They also tried to charge a 1000$ doc fee. Avoid this dealer