Grapevine Honda

Exelent Make me feeling like in home Profesional people at the car dealer, sales man and manager I feel happy with my new vehicle and hapy with the people at Honda Grapevine tx

Best salesman I have worked with out of all the Honda dealerships. Made things easy and was willing to go extra for my family’s experience.

Staff was helpful. Great experience. State of the art facilities. Did not pressure us at all. There was a lot of inventory to chose from and the prices were very reasonable.

THEY SOLD ME AN EMISSIONS ILLEGAL VEHICLE AND TAMPERED WITH THE EMISSIONS SYSTEM. I purchased a vehicle last month that stated on the carfax it didn’t pass state inspection, the sales associate Ryan Tillman could not tell me why it didn’t pass because “the test was done in another city” but assured me they fixed whatever it was because it passed their state inspection. After I signed all of the paperwork and bought the car, Ryan then told me the previous owner had a catless exhaust system on it but told me that they put a catalytic converter back on. The check engine light and a few others came on before I even left the lot, so I took it back to their service dept where the service manager very rudely assured me nothing was “actually wrong” with the engine and couldn’t even tell me what codes it was throwing. I was able to get into a shop about a week later where they found that an outdated catalytic converter was welded into the middle of the j pipe-BEHIND the 02 sensor, several feet away from where it actually needed to be placed, so now I have to pay to replace the entire OEM J Pipe and catalytic converter-which is at least $3k. It has taken a week for the shop to order the parts/get me in to fix it, so I have not even been able to drive this car. I have called, texted, and emailed the service dept and the several people in the sales dept. I am either not responded to or forwarded to voicemail. There is no way this vehicle should have passed inspection given that it was tampered with and is literally emissions illegal-so you can add a fraudulent state inspection to the list of offenses, too. It is really in their best interest to make this right given they have broken laws, but since they aren’t responding to me, I will have to take legal action. I will also be reporting this to the DMV, EPA, and DPS. Do not go to this dealership if you actually want to be able to drive the car you purchased. You will be without means of transportation and lose money.

Had an overall good experience. Had to come back a second time due to a dishonest sales manager. He wasn’t there the second time, so it was easier to move the deal forward.

Recently purchased an HR-V, and experienced Excellent service provided by Salesperson Byron Sherman! Grapevine Honda experience was well worth the wait for a new SUV.

A beautiful new showroom and drop-off Service area with a helpful team. I felt that they were looking out for our best interest, which is great appreciated.

Eduardo was very informative, professional, helpful and friendly. He made the car buying process smooth and easy. I would highly recommend him to other Honda buyers!

Our sales person Ben was professional & very knowledgeable. Extremely responsive and worked very hard to find us the perfect match for the needs we communicated. Great experience would certainly recommend to use for a fast, effective experience a very positive outcome for our family.

Met with Frank Ivens for a test drive and bought the car (2023 CR-V EX) that same day. Everyone was very friendly and helpful. I can recommend Grapevine Honda.