Reviews
Grapevine Honda is Exceeding Expectations. Thanks!
The comment I would love to share with the management team is: Keep doing what you're doing. This was my second time getting a car on my own. The first time was 95% done online, just had to go pick up my car and sign a few documents. It was so simple and fast. The second time was with Grapevine Honda. The only experience I've had was online so I was nervous about doing it in person and worried about lengthy and drawn out processes. However, this team made it so easy and simple. I didn't know what to expect but Grapevine Honda definitely exceeded my expectations. Kudos to Luke, Frank, and Cameron!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Prynce, We appreciate the review. We are glad your time with us was a simple and quick experience. We hope to see you again here at Grapevine Honda.
Excellent job and communication
Luke was great in explaining the service of my vehicle. He’s an asset to the service department. Explain service in detail and future needs / service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cheron, Thank you for the review. We are glad your time with us was a smooth process. We hope to see you again here at Grapevine Honda.
Michael is the man!
Michael did an excellent job showing us the Honda Odyssey vans, very knowledgeable and understanding our needs. He didn't rush our decision and walked us through the whole car buying process. 100% happy with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Emer, Thank you for the review. We are happy to hear your time with us was a smooth and efficient experience. We look forward to seeing you again here at Grapevine Honda.
Awesome Experience!
I needed a good dependable used car after having my car totaled and needed it right away. This is the place to go! A lot to choice from at a wide range of prices. Friendly salespersons too. Frank is Fabulous!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Deborah, Thank you for the review. We are glad you had a friendly experience. We hope to see you again here at Grapevine Honda.
Eduardo and Sergio are true professionals.
Eduardo and Sergio are true professionals. Buying a used vehicle can sometimes be a difficult experience but that wasn’t the case here. These gentlemen impressed me with their respect and honesty. I don't live in the dealership area but if I did I would return to Grapevine Honda for my next vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Grapevine Honda.
New Key!
I needed a new key. They had that unique key in stock and were able to get it programmed to my car. Even though I had not made an appointment they were able to get my new key programmed and ready to go as quickly as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Debra, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Grapevine Honda.
Satisfied buyers shop here!
Friendly n knowledgeable staff. Purchase went smoothly. Would recommend to family m friends! Show room was clean and neat with helpful people all around the store!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, We appreciate the review. We are glad your time with us was a smooth experience. We hope to see you again here at Grapevine Honda.
Great job Grape Vine Honda
The staffs are very professional and helpful. I greatly appreciate the attention to get everything done quickly. I will definitely recommend buying from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ken, Thank you for the kind words. We are glad your time with us was a professional experience. We look forward to seeing you again here at Grapevine Honda.
Overall the best experience with Grapevine Honda
Our experience was great with Grapevine Honda Dealership. The customer service we received was amazing, especially Ben was really helpful with the whole process. They all are so much easier to communicate with and we definitely recommend Grapevine Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Grapevine Honda.
First service visit
This was our first service visit after buying a new CRV. The service area was clean and professional. It was well done and I will do it for all my future needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steve, Thank you for the review. We are happy to hear your time with us was a professional experience. We hope to see you again here at Grapevine Honda.