Reviews
Jason knows his stuff and knows how to relate it to
Jason knows his stuff and knows how to relate it to clients. The assigned technician sends a video message and one can see what’s going on with one’s car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com
excellent service explained everything in detail.
excellent service explained everything in detail. Very quick and sent video of what was completed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with The Audi Exchange St. Charles. We appreciate your business and hope to see you again soon! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com
Jason Piske was very helpful and knowledgeable about
Jason Piske was very helpful and knowledgeable about meeting my needs in regards to maintenance
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Graebner, Service and Parts Director, dan@audiexchangesc.com
Pleasant experience overall with every aspect of the
Pleasant experience overall with every aspect of the dealership! Really very helpful start to end
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Justin Doyl does an.
Justin Doyl does an. Outstanding job,communicates well and keeps you in formed as to what is going on with your vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The friendly professionalism was great.
The friendly professionalism was great. The atmosphere to the bright brilliance of the facility They just know how to handle customers
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to schedule, transparent with cost, friendly
Easy to schedule, transparent with cost, friendly atmosphere, loaners are available, supporting local Audi club
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very efficient and explained everything that was covered
Very efficient and explained everything that was covered in what they were going to do
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The whole experience with the service department was both
The whole experience with the service department was both courteous and professional. I was very pleased and will definitely be back for any of my future repair needs.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My review is on base of experience what I experience in
My review is on base of experience what I experience in this dealership. If you have a trade for your trade they are not giving you so much. My trade was less $4,000 then another places. Plus they don't mention on their car any accidents what was vehicle involved but on the customer car they mentioned small scratches how they can give you less. I don't recommend it because they are not fair very greedy.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase