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Porsche Downtown Chicago

(52 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–4:00pm
Sunday Closed Closed
New (312) 635-7737 (312) 635-7737
Used (312) 324-3982 (312) 324-3982
Service (312) 548-8523 (312) 548-8523

Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Downtown Chicago from DealerRater.

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Porsche Downtown Chicago is exceptional.

Porsche Downtown Chicago is exceptional. Great team, great communication, and an overall flawless buying experience. I’ll absolutely be returning for my next Porsche. Thijs and Jack were great! Cool showroom too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I came to see Mercedes GL450 and wasted my 30 minutes in

I came to see Mercedes GL450 and wasted my 30 minutes in dealership. I drove from suburbs over 1 hour and when I came car has engine lights scratches and salesman didn't tell me nothing about this stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Damir, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at location-email. We look forward to hearing from you.

Downtown Porsche is awesome!

Downtown Porsche is awesome! The dealership was like a museum and well displayed. The staff were very friendly, professional, and helpful. The staff treated us with great respect and probably 5 people said hi during our visit! Very nice people and store!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Steve, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Shiraz is the one I'd go to for my next Porsche upgrade

Shiraz is the one I'd go to for my next Porsche upgrade every time. Thanks my man, I appreciate your expertise and knowledge in helping me get the car I want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear you found Shiraz to be so informative and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Thijis was great when I got my new Macan, and Camden has

Thijis was great when I got my new Macan, and Camden has always taken me with my last one! I am sure he will again! Great store!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hello Robby, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

John Tan is great!

John Tan is great!! Every time I come in for service John, as well as others, treat me as if I were their only customer. John is knowledgeable and above all honest. I actually enjoy coming in and waiting in the showroom while my car is being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi, we're glad to hear our staff took such great care of you, Edward! We hope we can continue to be of service to you down the road!

We recently purchased a CPO Cayenne Coupe from Porsche

We recently purchased a CPO Cayenne Coupe from Porsche Downtown Chicago. Alan Ramierez was great to deal with. I traveled over 500 miles to see the car and it was well worth the trip. Alan was knowledgeable about the car and answered my questions. He also checked in with me after the trip home. I highly recommend Alan David Chen and Team Porsche Chicago. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shrawan, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We recently purchased a CPO Cayenne Coupe from Porsche

We recently purchased a CPO Cayenne Coupe from Porsche Downtown Chicago. Alan Ramierez was great to deal with. I traveled over 500 miles to see the car and it was well worth the trip. Alan was knowledgeable about the car and answered my questions. He also checked in with me after the trip home. I highly recommend Alan David Chen and Team Porsche Chicago. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Frank is an excellent salesperson, consummate

Frank is an excellent salesperson, consummate professional, very responsive, and always available. I led sales organizations for large financial service companies globally for many years. I would hire Frank in a heartbeat. Hopefully I’ll find a dealership here in Boston that can provide me the same high level of service and brand insight. I would also encourage interested buyers who maybe shopping on line to reach out to Ria the Sr Manager of online marketing and sales at Chicago Porsche, She was fantastic replying to my inquiry immediately 10 minutes before closing on a Saturday evening. Very helpful and professional with the high level details on the car which started the sale process off on the right foot.. And finally the lead from finance on my purchase Joystna, very professional, excellent product and financing knowledge..great job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Maxwell, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Happy girl!

Happy girl! Best car buying experience! Worked with David from start to finish. Professional and fast! Beautiful dealership and tasty coffee:) Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mariana, we're glad to hear you found David to be so informative and helpful. Thanks for the recommendation, and have an amazing day!