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Porsche Downtown Chicago

(52 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–4:00pm
Sunday Closed Closed
New (312) 635-7737 (312) 635-7737
Used (312) 324-3982 (312) 324-3982
Service (312) 548-8523 (312) 548-8523

Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Downtown Chicago from DealerRater.

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Highly recommended worth

Non-pretentious dealership extremely price competitive state of the art facility excellent customer service and management there is a Porsche dealership 5 minutes from my house but I decided to take the ride to Porsche of Chicago I received the best deal on my dream car thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Team Porsche

Frank helped me find the perfect Porsche that was suitable for me and my family. I really enjoyed working with him and plan to do so again soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Aisha, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

The best Chicagoland Porsche dealership

Frank and Scott have been great to work with. Of all the Porsche dealerships in Chicago, I have had the best response and experience from them by far. I won’t be taking my Porsches and buying new Porsches from anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Anand, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Great dealership

Amazing professionals and honest business practices. Great setup and service with great communication. Bought multiple cars and always had nothing but great experience. Thank you Porsche westmont.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lucas, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Great experience

I purchased a BMW X3M earlier this year and couldn’t be more pleased with the overall experience. From sales to finance, the process couldn’t be more seamless. The car was in great condition as seen online and I will definitely be back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Damian, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

West Loop Porsche

Purchased a 2021 Taycan Turbo through Scott. Overall a great experience at the dealership when it comes to the friendly staff and service. The showroom makes the car buying experience even better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Adam, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Porsche Chicago is in the city!!!

Great downtown location! Love that I didn’t have to drive all the way out to the burbs to buy my new Porsche! Very happy with my purchase from Frank and the team at Porsche Downtown Chicago!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Biggest TV I have ever seen!

This place is like no other dealership out there. The people are amazing, so friendly and great communication. The place is so inviting, I got to watch Soccer on a 500 inch TV while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Johnny, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Awesome Customer Service

Very friendly and accommodating service. I didn't want to drive into the city and spend time sitting in a dealership. Frank and finance took care of everything remotely for me. I didn't have to go in until my car arrived at the dealership from overseas, and it was time to sign and drive. Everyone was very easy going and eager to help make things as smooth and seamless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Best Experience Ever!

I never leave reviews but I had to leave one for Porsche Downtown! I’m a stickler when it comes to the car buying process. Employees of a dealership and how the facility is maintained tells you a lot about how the business is run. As a business owner myself, I tremendously respect what they do at this dealership. Porsche Downtown is honestly amazing! The experience and customer service is definitely a level up from other Porsche dealerships and other establishments in general. They truly put the customer first which seems to be a lost trait in many businesses these days. I’ve bought two vehicles from them and it was easier than getting a coffee. From financing to delivery, everything went so smoothly. I never felt as though they were trying to upsell me on anything like the many dealership I’ve been to. They even guided me with their honest opinion on which options are worth it and which are not. They also provided me with the highest trade in offer out of all the dealerships and worked with me to get to a more than fair price on a new vehicle. If you’re looking for a dealership that will go the extra mile to provide you with the car of your dreams, I would highly recommend Porsche downtown! I plan to come back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.