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Porsche Downtown Chicago

(52 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–4:00pm
Sunday Closed Closed
New (312) 635-7737 (312) 635-7737
Used (312) 324-3982 (312) 324-3982
Service (312) 548-8523 (312) 548-8523

Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Downtown Chicago from DealerRater.

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Worth it

Great sales experience. Worked with Frank. Professional, concise and fast. Beautiful dealership. Looking forward to my next purchase in the next 2 years. If you go ask for frank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cosmin, we're glad to hear you found our staff to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Porsche Downtown Chicago!

Amazing Dealership

I don’t often leave reviews on commercial enterprises but this dealership and it’s staff deserve recognition for our amazing experience. We saw an add for a pre owned Audi A5 on one of the automobile web sites and it was what we were looking for but was in Chicago -while we live near Columbus Ohio. My son and I rented a car from our area, one way, in order to drive to Chicago and pick up the automobile. However, I was not able to make arrangements to go until 5 days after my initial inquiry. Our primary contract from the beginning of the interaction to the end was David. Through the entire process David was extremely helpful and professional. I explained our situation to him and he immediately held the car for us even though we had not yet forwarded the deposit. (There were other customers interested in the car that day due to a substantial price drop 1-2 days prior.) David facilitated the deposit process and communicated with me frequently in order to reassure me that the car was being held for us until we could get to Chicago. The day of the trip, we encountered inclement weather and, by the time we were able to get into Chicago, it was close to closing time for both the car rental return and Downtown Porsche. We called David and he told us not to worry and to simply go to the car rental and return the car while he personally drove over to pick us up. Not only did everyone at the dealership stay late for us but we were treated the same as a customer purchasing a $175,000 Porsche, even though we were purchasing a $20,000 pre owned Audi A5. Everyone at the dealership welcomed us and made us feel that we were important customers. From top to bottom, the entire transaction was a pleasure. We were able to inspect the vehicle and it was and remains, one week later, perfect. The car had been completely serviced and equipped with new Michelin tires. David followed up with us the next few days and even gave us recommendations for sights to see in Chicago during our stay there. Overall, our experience with this establishment was “6 stars”! Thank you to David and everyone at Downtown Chicago Porsche!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Downtown Chicago! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Salesman - Great Dealership

We’ve purchased a couple cars from this dealership now. Having worked with Frank both times. True professional, honest and a great communicator. I feel I got a great value on each purchase. And the ease of doing business would be difficult to beat. I drive a little bit further for it, but well worth it. The dealership is beautiful as well. Work of art.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Best car buying experience.

One of the best car buying experiences you will ever have. Scott, Anthony, and Blake are the dream team at this dealership. I will continue to purchase cars from this dealer due to the selection, customer service, responsiveness, and dedication to meeting customer needs. These folks will not let you down and are highly dependable and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for sharing your recent experience with us, Michael! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Highly recommend

Nicalette was competent, professional, thorough and enthusiastic. Great to work with for my purchase. It took us some time to find the right car but we succeeded. I’ll return to her for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Amazing Service!

Porsche’s downtown Chicago dealership is the best car dealership I’ve ever been to. It’s a beautiful place showcasing beautiful cars and their sales staff is so friendly and knowledgeable. I dealt with Frank when I was there and he couldn’t have been more helpful. IPorsche’s downtown Chicago dealership is the best car dealership I’ve ever been to. It’s a beautiful place showcasing beautiful cars and their sales staff is so friendly and knowledgeable. I dealt with Frank when I was there and he couldn’t of been more helpful. I highly recommend you checking this place out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dan, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Top shelf experience

Friendly service. Frank was great. knowledgeable and made the experience not only pleasant but fun. Looking forward to continue working with Frank to find the perfect Porsche for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Great experience in every way.

Overall experience was great, They understood my needs. I will definitely go back when I am ready to buy a new Porsche. Customer service wS great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Don't buy anywhere else until you come on by !!!!!

Overall the whole experience was top shelf. Everyone displayed vast knowledge of the inventory along with a friendly demeanor. From the time I walked in no one was pushy or attempted to stear me a certain direction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

If I could leave 10 stars, I would…

Phenomenal dealership. I purchased a my dream car, a CPO GT3 from Nicalette & Porsche Downtown Chicago. Nicalette was incredible to work with for my first Porsche, will never buy from anyone else again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Vanessa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.