Reviews
They take good care of our fleet, stay on schedule, and
They take good care of our fleet, stay on schedule, and keep things within budget. The team is friendly and easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Regular maintenance on my RV.
Regular maintenance on my RV. My advisor Lucas is very knowledgeable and easy to deal with. I wouldn’t go anywhere else for service. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always have had an outstanding relationship with my
Always have had an outstanding relationship with my Service Manager and department. Best in SD
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Steven and Samuel were amazing to work with, after facing
Steven and Samuel were amazing to work with, after facing an unfortunate event with a recall with the Bronco I wanted, I started to looking at other options but Samuel assured me would work hard to get me the car I wanted. After less than 17 days he got back to with great news that the car ready! He unfortunately was out of office and turned me over to Steven, which I initially was a little bummed out cause Samuel already had me sold with his amazing attention, nonetheless Steven was amazing to work with as soon as I got in he made feel so comfortable with such an important purchase (again this was my dream car) I got to the dealer and explained how tight my schedule looked her made sure we went over all of the important stuff but yet made sure I could be out of the dealership as soon as possible. I really felt like we touched all of the crucial points and made it a seamless transaction, everyone was amazing with my time management and I appreciated it. Amazing team to work with, will definitely refer anyone looking for a new car and amazing service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
the work was done quickly and communication with the
the work was done quickly and communication with the service department was excellent. they kept me up to date on everything
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My sales representative was great answered all of our
My sales representative was great answered all of our questions was able to get us the deal we were looking for
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My Sales team was courteous and found the perfect
My Sales team was courteous and found the perfect vehicle! I love my Mustang down to the silver wheels! I am extremely happy with my purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business!
Michael Croom and his team were great!
Michael Croom and his team were great! He was very informative and helped us with finding the perfect car for our family. Michael found a car that had everything on our wish list and at the budget we had in mind. He was patient with us and walked us through the many options the dealership offered. The paperwork was speedy, and overall a fantastic experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your business!
Kearny Mesa Ford was an Outstanding team and no hassle on
Kearny Mesa Ford was an Outstanding team and no hassle on finances. The process was not long or time consuming, the dealer agents are extraordinary help to the customers thank you for being understanding and patience with us!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business!
Called yesterday morning for a warranty related issue on
Called yesterday morning for a warranty related issue on my F250. For reasons I do not understand, an appointment for an F250 required someone from Kearny Mesa Ford to call me back, supposedly in a few minutes. I waited over 6 hours and did not receive a call. So I called them. Despite their greeting claiming they are open until 8PM, only the sales department is open. They offered no assistance whatsoever. It's now the following morning, over 24 hours from my initial call. No one called so I scheduled an appointment on their website, explaining what happened. Within minutes I received a text that they were reaching out regarding the recall request for my F150. I explained I have an F250 and was simply trying to schedule service. A few minutes later I finally received an actual phone call. Their first available appointment is Feb 9th, 18 days from now. So I called Mossy Ford. They can see me this Monday, and offered a free loaner vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry we missed the mark, we hope you give us another opportunity to capture your business.