Reviews
Friendly, professional and knowledgeable JC was very
Friendly, professional and knowledgeable JC was very professional. He kept me informed at all times about my car and the progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your Genesis of Naples experience! We are proud to have JC on our team and we'll pass along the kind words. Take care!
Excellent and friendly service.
Excellent and friendly service. Nice waiting area. Pawel always makes it easy and convenient . Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review of Pawel and the team! We appreciate your business and hope to see you again at Genesis of Naples.
Jc Davies was our primary contact.
Jc Davies was our primary contact. He was exceptional! Truly customer focused. Focused on proving us quality service which met and exceeded our expectations. Focused on ensuring we received exceptional value.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This review has made our day! Thank you for choosing Genesis of Naples and for sharing your appreciation of our team. It was a pleasure to serve you!
It was nice that Genesis of Naples had a concierge
It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that the concierge service made things convenient for you. If there's anything else we can do to enhance your experience, feel free to reach out. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291
Pawel is the absolute best.
Pawel is the absolute best. Couldn't ask for more. Take care of this great employee! So thoughtful and an excellent communicator!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the shoutout to Pawel! It was a pleasure having you as a customer and we hope to work with you again at Genesis of Naples.
Outstanding people and service.
Outstanding people and service. 2nd to none. But beware if you purchase from out of state, you cannot drive it home without paying Florida taxes as well as your home state taxes!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tommy, thank you for trusting Genesis of Naples with your business and highlighting the great work of our team. We appreciate your feedback and comments about the purchasing process.
Pawel was awesome!
Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to see your feedback, Jordan! Thank you for choosing Genesis of Naples and for highlighting Pawel's great work.
The repair was made in a timely manner Jorge was very
The repair was made in a timely manner Jorge was very helpful. The loaner vehicle was helpful too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Genesis of Naples! We are happy to hear that your service visit went smoothly and Jorge was helpful. Until next time!
We had a great experience with the team.
We had a great experience with the team.Rob was very helpful and knowledgeable Without any pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! Rob and the Genesis of Naples team are always happy to provide top-tier customer care—see you next time!
Pawel Bartnicki is the absolute best and is the reason we
Pawel Bartnicki is the absolute best and is the reason we continue to utilize Genesis of Naples; he is an asset to your company.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and your kind words about Pawel! We appreciate your support here at Genesis of Naples!